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Job Summary
  • Company: TranESS
  • Deadline Date: 26th October, 2026
  • Specialization: Customer Service
  • Work Level: Experienced (Non-Manager)
  • Job Type: Full-Time
  • Location(s): Lagos

TranESS is a renewable energy solutions brand under the Transsion Group, focused on providing reliable, efficient, and sustainable power solutions for homes, businesses, and industries. We are committed to improving access to clean energy through innovative solar and energy storage solutions designed to meet the needs of modern consumers and businesses.

We are recruiting to fill the position below:

Job Position: Call Centre Representative - TranESS

Job Location: Lagos
Employment Type: Full-time

Summary


  • We are seeking a customer-focused and articulate Call Centre Representative to handle customer enquiries, complaints, requests, and follow-ups while delivering an excellent customer experience.

Key Responsibilities

  • Handle inbound and outbound customer calls.
  • Respond to enquiries and resolve customer complaints professionally.
  • Escalate complex issues to the appropriate team.
  • Maintain accurate records of customer interactions.
  • Follow up with customers to ensure issues are resolved.
  • Meet assigned customer service and call-handling targets.
  • Provide feedback on recurring customer concerns.

Requirements

  • OND, HND, or equivalent qualification.
  • 1 - 2 years of experience in call centre, customer service, telesales, or a related role.
  • Excellent communication and listening skills.
  • Strong problem-solving and customer service skills.
  • Ability to remain calm and professional under pressure.
  • Basic computer literacy; CRM experience is an advantage.

Apply for this role

Closes Monday 26 October · 3 days left

The employer receives your email directly. Tap the button to copy the address - status updates come from the employer.

How to apply

Method of Application
Interested and qualified candidates should send their CV to: s***@transsion.com using the Job Position as the subject of the email.

Click here to Apply  

What to submit

  • CV / résumé

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Questions about applying

They see your structured profile as it stands at the moment you apply, plus your CV if you have one attached. That snapshot is frozen - if you edit your profile next week, this application still shows what you sent today. Your salary expectation is never sent unless you choose to include it.
Yes. The match figure is for you, not for them - TranESS does not see it. The apply button works the same regardless of your match percentage.
Because boards rewrite titles when they republish. All copies of this vacancy are the same job at the same employer with the same closing date. We show the employer's own wording and list the rest above so you know you have already seen it.
It appears in your application tracker straight away. Because this application is handled here rather than on an external site, you will see the status change as TranESS moves it - viewed, shortlisted, interviewing or declined. Roles that redirect to an employer's own site cannot be tracked that way, and we say so on those listings.
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Pay not stated Closes in 3 days

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