Clinical Director

Responsibilties
Clinical Leadership and OPD Management:

• Provide overall clinical leadership and coordination of clinical services.
• Oversee the effective operation of the Outpatient Department (OPD), including patient flow, clinical assessment, treatment, referral and follow-up.
• Coordinate clinical services across departments to ensure continuity of patient care.
• Ensure appropriate clinical coverage and effective deployment of clinical resources.
• Identify gaps in service delivery and recommend appropriate improvements.

Quality of Care and Clinical Governance:

• Ensure clinical services comply with approved hospital policies, clinical protocols and professional standards.
• Promote patient safety, evidence-based practice and high standards of clinical care.
• Oversee clinical audits, reviews of adverse events and other quality improvement activities.
• Monitor clinical risks and ensure appropriate corrective actions are implemented.
• Promote continuous improvement in clinical service delivery and patient experience.

Medical Staff Leadership:

• Provide professional leadership and guidance to medical and other clinical staff.
• Support effective coordination and collaboration among multidisciplinary clinical teams.
• Promote professional standards, ethical conduct and accountability.
• Identify clinical training and development needs and support continuous professional development.
• Provide input into recruitment, credentialing, deployment and performance management of clinical staff.
• Address clinical performance concerns in collaboration with relevant managers and Human Resources.

Specialist/Multispecialty Services:

• Support effective multidisciplinary management of complex and high-risk patients.
• Strengthen clinical referral, consultation, and collaboration pathways for specialist care.
• Coordinate appropriate interaction between general clinical services and specialist services.
• Support the development, integration, and improvement of specialist clinical services in line with hospital priorities.
• Facilitate effective collaboration with specialists, referral institutions, and other healthcare providers where required.
• Identify opportunities to improve access to appropriate specialist and multispecialty services for patients.

Clinical Performance, Risk and Compliance:

• Establish and monitor appropriate clinical performance indicators, patient outcomes, and service delivery metrics across clinical departments to identify performance gaps and improvement opportunities.
• Prepare and provide regular clinical performance reports to hospital management, highlighting key achievements, risks, gaps, trends, and recommended corrective actions.
• Identify, assess, and monitor clinical risks, incidents, and adverse events, ensuring appropriate investigation, documentation, escalation, and timely implementation of corrective and preventive actions.
• Monitor compliance with hospital clinical policies, approved protocols, professional standards, ethical requirements, and applicable healthcare regulations, working with relevant departments to address identified gaps.
• Promote a culture of clinical accountability, patient safety, risk management, compliance, and continuous improvement across all clinical services, escalating significant risks or persistent concerns to the appropriate level of management.

Clinical Service Development & Stakeholder Engagement:

• Advise hospital management on clinical service development and improvement priorities.
• Contribute to clinical planning, workforce requirements and service development initiatives.
• Build effective professional relationships with specialists, referral institutions and relevant healthcare stakeholders.
• Represent the hospital at relevant clinical and professional forums when required.
• Support initiatives that strengthen DIOMH's reputation for quality and specialist healthcare.

Professional Qualification

• Currently registered and hold a valid practising licence with the Medical and Dental Council of Nigeria (MDCN)—fellowshipof NPMCN, WACS, WACP or equivalent recognised qualification.
• Training in clinical governance, patient safety, or healthcare quality management is an advantage.