Customer Service Representative

• Company: Filmhouse Cinemas Limited
• Deadline Date: 7th November, 2026
• Specialization: Customer Service
• Work Level: Experienced (Non-Manager)
• Job Type: Full-Time
• Location(s): Lagos

Filmhouse Cinemas Limited is a dynamic film exhibition company. Our expertise are in the areas of: Cinema operations, management of sites, Ownership of sites, Consultancy for cinema development, Design Fit-out; Cinema project management, Film Distribution: Rights Acquisition, Booking into cinemas, and content development.

We are recruiting to fill the position below:

Job Position: Customer Service Representative (Team Member)

Job Location: Joseph Nahman Cl, Victoria Island, Lagos 106104, Lagos
Employment Type: Full-time

Job Description
Essential duties and key responsibilities include the following and other duties as may be assigned:

• Selling box office tickets, responding to queries reservations and sales.
• Monitoring and maintaining cash flow, ensuring that there are no shortages.
• Ensuring that guests are well guided to entrance and exit into the cinema.
• Monitoring and maintaining guest flow, ensuring that there are no obstructions to guest cinematic experience.
• Participating in briefings and other meetings as requested by the cinema manager.
• Attend and participate in training sessions as required by managers and HR.
• Contribute to increasing concession revenues.
• Responsible in the arrangement and cleaning of designated areas.

Qualifications

• ND (National Diploma)
• HND (Higher National Diploma)
• BSc / BSE (Bachelor’s Degree)
• Diploma
• NCE (Nigerian Certificate in Education)
• SSCE

Age Requirement

• Candidates must be between 19 and 26 years old.