Dispatch Coordinator

Bretty Consultancy Services, a Human Resource and Business consultancy firm, is recruiting suitably qualified candidates to fill the position below:

Job Title: Dispatch Coordinator

Location: Sabon Wuse, Niger
Employment Type: Full-time

Job Summary

• We are seeking an organised, reliable, and proactive Dispatch Coordinator to monitor and coordinate truck movements from the plant to delivery sites.
• The successful candidate will ensure timely deliveries, maintain accurate dispatch records, follow up with drivers and transporters, and promptly resolve delivery-related issues.

Key Responsibilities

• Track all loaded trucks from the plant to their designated delivery sites using vehicle registration numbers and driver contact details.
• Confirm truck arrivals and obtain proof of delivery, including signed delivery notes and receiving confirmations.
• Maintain regular communication with drivers, transporters, site representatives, and internal teams.
• Monitor delays, breakdowns, and route challenges, ensuring timely escalation and resolution.
• Provide regular updates on truck movements and estimated arrival times to the Logistics Head, Sales Team, and customers.
• Verify delivered quantities and materials against dispatch records and report shortages or discrepancies immediately.
• Maintain accurate daily dispatch and tracking records, including vehicle details, driver information, quantities, dispatch times, arrival times, and delivery status.
• Coordinate with the plant and dispatch team to obtain loading information and truck details.
• Support transporter payment processing by providing delivery confirmations and relevant documentation.
• Prepare daily reports summarising dispatched trucks, trucks in transit, completed deliveries, and outstanding issues.

Requirements and Qualifications

• Previous experience in logistics, dispatch, fleet monitoring, or transport coordination is an advantage.
• Strong communication, coordination, and follow-up skills.
• Basic to good working knowledge of Microsoft Excel, email, telephone, and WhatsApp communication.
• Good knowledge of Abuja and major transport routes is an added advantage.
• Strong organisational skills, attention to detail, and reliability.
• Ability to manage multiple truck movements and handle field coordination effectively.
• Ability to identify and escalate delivery issues promptly.