Estate Management Personnel

Meritabode Nigeria Limited is a Real Estate company situated and registered in Nigeria with the Corporate Affairs Commission (CAC) with registration number RC 1014354. We are dedicated towards making a positive difference in the industry which we have achieved by engaging qualified hands who are passionate about what they do and a project team that maintains a strong foundation of trust and mutual respect through positive relationship with clients and stakeholders.

We are recruiting to fill the position below:

Job Title: Estate Management Personnel

Location: Opebi, Ikeja - Lagos
Employment Type: Full-time

Job Description

• Attend to residents’ complaints, requests, and inquiries promptly and professionally
• Serve as the first point of contact for all estate communication
• Track and follow up on complaints until resolution
• Ensure proper documentation of all issues, resolutions, and updates
• Communicate estate updates, and directives to residents
• Monitor general cleanliness, service quality, and basic estate standards
• Escalate unresolved issues to management when necessary
• Support administrative duties related to estate operations
• Maintain strong customer satisfaction and professional relationship with residents

Requirements

• 7-8 years experience in Customer Service (estate/facility experience is an advantage)
• Strong communication and interpersonal skills
• Must be mature, professional, and well-organized
• Good problem-solving and conflict resolution skills
• Computer literate (MS Office, email communication)
• Ability to multitask and work under pressure
• Attention to detail and good record-keeping skills
• Added advantage: Must be able to drive with a valid driver’s license.

Salary
N200,000 / month.