ShoMya Beauty Studio is a top beauty and spa salon in Lekki, Lagos. We offer a wide range of services including hair styling, braiding, threading, makeup, lash extensions, facials, massages, and other spa treatments. Our goal is to provide every client with a professional, welcoming, and relaxing experience. We focus on quality, attention to detail, and excellent customer service, making sure clients leave looking and feeling their best. At ShoMya, we are proud to be a leading brand in the beauty industry, known for creativity, professionalism, and high standards.
We are recruiting to fill the position below:
Job Title: Front Desk Officer
Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Job Summary
- We are looking for a professional, organised and customer-focused Front Desk Officer to manage client bookings, enquiries, payments and daily front desk operations at our beauty studio.
Responsibilities
- Welcome clients and provide excellent customer service.
- Manage appointments, bookings, cancellations and rescheduling.
- Handle client enquiries and encourage repeat bookings.
- Process POS and transfer payments accurately.
- Maintain accurate client and appointment records.
- Coordinate with service providers to ensure smooth daily operations.
- Handle client concerns and escalate when necessary.
Requirements
- OND, HND or BSc preferred.
- 1–3 years of relevant experience in front desk, customer service, hospitality, salon or spa operations.
- Excellent communication and organisational skills.
- Proficiency in WhatsApp, POS and basic computer applications.
- Strong customer service skills.
- Professional, honest, punctual and presentable.
- Must have completed NYSC.
- Must live very close to Lekki Phase 1. Accommodation is not provided.
Work Schedule:
- Tuesdays to Saturdays, with alternating Mondays.
- Morning shift: 9:00am – 5:00pm
- Afternoon shift: 12:00pm – 7:00pm.
Salary
N100,000 – N120,000 monthly.