Hospital Operations Manager

Role Description

• The role involves close collaboration with physicians, nurses, administrative staff, and external partners to support efficient clinical decision-making, timely patient care, and effective revenue cycle management.

Qualifications

• Strong foundation in Medical Technology and Laboratory Medicine, with the ability to apply scientific principles to diagnostic testing and reporting.
• Demonstrated Laboratory Skills, including specimen collection, handling, analysis, and documentation in line with standard operating procedures.
• Knowledge of Pathology and related clinical disciplines to interpret test results and support appropriate clinical decisions.
• Experience with Quality Control processes, including calibration, validation, and routine checks to ensure accuracy and reliability of laboratory results.
• Bachelor’s degree with relevant professional registration/licensure as required by regulatory bodies.
• Familiarity with HMO operations, medical billing, claims processing, and healthcare reimbursement systems.
• Strong attention to detail, analytical thinking, and problem-solving skills, with the ability to work accurately under time constraints.
• Effective communication and interpersonal skills, with the ability to collaborate across clinical and administrative teams and interact with patients and HMO representatives.
• Proficiency in basic computer applications and laboratory information systems; prior experience in a hospital or clinical laboratory setting is an advantage.