Inventory Support Officer – Spare Parts

Moniepoint Incorporated is a global business payments and banking platform and recently became QED Investors’ first investment in Africa. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access to the tools they need to grow and scale.

We are recruiting to fill the position below:

Job Title: Inventory Support Officer – Spare Parts

Location: Lagos

Role Purpose

• The ISO (Spare Parts) manages the complete lifecycle of all repair consumables — batteries, screens, cables, and accessories — within the repair centre.
• The role ensures that technicians have the right parts at the right time, waste is minimised, and all issues are fully documented and traceable.

Key Responsibilities
Spare Parts Receipt & Storage:

• Receive all incoming spare parts consignments; verify at batch/serial level against the accompanying delivery note before logging into IMS.
• Store spare parts in designated, labelled bins organised by part type and model compatibility.
• Ensure storage conditions protect electronic components from moisture, dust, and extreme temperature.

Issuance Control:

• Issue spare parts ONLY against an approved Job Card raised by a technician and validated by the Repair Centre Manager.
• Update IMS stock levels immediately upon every issuance; zero unrecorded movements.
• Manage parts returns from technicians (unused or incorrect parts); update IMS accordingly.

Inventory Management & Reconciliation:

• Reconcile physical spare parts stock against IMS records on a weekly basis.
• Identify slow-moving, expired, or obsolete parts and flag to Lead, Inventory Support.
• Raise a formal replenishment request when stock falls to the defined reorder threshold.

Reporting & Documentation:

• Generate weekly spare parts consumption and stock-position reports for the Lead, Inventory Support.
• Maintain a complete issuance log linking each spare part to its Job Card and technician.
• Track Part-Failure data to support procurement and OEM quality feedback.

Compliance & Housekeeping:

• Maintain proper zoning, labelling, and cleanliness of the spare parts storage area at all times.
• Enforce segregation of duty: no self-authorised issuance.
• Support all scheduled and spot-check inventory counts.

Requirements 

• Minimum of an OND in a related discipline 
• At least 2-year experience in inventory operations.
• Good computer skills. Must know the Microsoft Office Suite (Excel, Word and PowerPoint) 
• Ability to work with limited supervision. 
• Strong attention to detail and accuracy.
• Proficiency in inventory management systems and workflow applications.
• Experience handling large volumes of items 
• Excellent organizational and record-keeping skills.
• Effective communication and stakeholder coordination.
• Ability to manage multiple tasks and meet deadlines.