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Job Summary

  • To support the administration, monitoring, and maintenance of the organization's network infrastructure and user systems while ensuring secure and reliable connectivity

Duties & Responsibilities

  • Provide basic support for network connectivity issues (e.g., POS, internet, user devices).
  • Assist in the setup and maintenance of desktops, laptops, printers, and other user hardware.
  • Monitor and escalate critical alerts and warnings on network infrastructure.
  • Support antivirus and endpoint protection updates across user devices.
  • Assist in maintaining internet and email connectivity.
  • Collaborate in applying patches and updates to systems and devices.
  • Perform routine maintenance and health checks on network devices and user systems.
  • Support first-level troubleshooting for network and user incidents.
  • Maintain accurate records of hardware and network devices inventory.
  • Provide support for compliance tasks under supervision (e.g., PCIDSS readiness, audit responses).
  • Escalate unresolved technical issues to senior administrators or relevant teams.

Job Requirements

  • University Education: B.Sc./B.Eng. in Computer Science, Electrical/Electronics, or related disciplines (minimum Second-Class Lower).
  • Others: CCNA, MCP, CompTIA Network+/Security+, ITIL Foundation is an added advantage.
  • Experience: Minimum of 3 years’ relevant experience in user support and basic network administration.

Apply for this role

Closes Thursday 5 November · 13 days left

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How to apply

Interested and qualified candidates should send their CV to: a***@up-ng.com using the job title as the subject of the mail.

What to submit

  • CV / résumé

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Pay not stated Closes in 13 days

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