Key Deliverables
- The Shipping, Customs & Expediting Coordinator is responsible for leading and coordinating all Group shipping, customs clearance, freight forwarding and post-order expediting activities to ensure the timely, compliant and cost-effective delivery of materials, equipment and services.
- The role provides oversight of shipping performance, logistics service providers, customs compliance, demurrage control, shipment visibility and logistics risk management across all Group entities.
- The Coordinator leads the Shipping, Customs & Expediting team and works closely with Procurement, Contracts, Projects, Engineering, Finance and Logistics stakeholders to support uninterrupted project and operational delivery.
Key Roles and Responsibilities
Shipping, Customs and Logistics Management:
- Lead and coordinate all Group shipping, customs clearance and logistics activities, ensuring imported and locally sourced materials, equipment and services are delivered in accordance with project schedules, operational requirements and approved delivery plans.
Expediting and Delivery Assurance:
- Provide functional leadership for all post-order expediting activities, ensuring critical procurement packages, long-lead items and vendor commitments are actively monitored and delivered within agreed schedules.
- Escalate potential delays and drive recovery plans where required.
Customs Compliance and Import Controls:
- Ensure full compliance with customs regulations, import-export requirements, trade finance documentation, import duty exemption processes and other statutory obligations.
- Monitor customs-clearance performance and ensure all consignments are processed efficiently and in compliance with applicable regulations.
Freight Forwarder and Logistics Service Provider Management:
- Manage relationships and performance of freight forwarders, clearing agents, transport providers, inspection agencies and other logistics partners.
- Establish service-performance expectations, conduct periodic performance reviews and implement corrective actions where required.
Demurrage, Detention and Logistics Cost Control:
- Implement strategies to minimise demurrage, detention, storage and logistics costs.
- Monitor logistics cost performance, identify cost-saving opportunities and drive continuous improvement in freight and transportation efficiency.
Shipment Visibility and Performance Reporting:
- Ensure accurate visibility of all shipments, logistics activities and customs-clearance status across the Group.
- Maintain reporting frameworks, logistics trackers, shipment performance metrics and risk registers to support timely management decision-making.
Logistics Risk Management and Supply Continuity:
- Identify and manage logistics, customs, transportation and supply-chain risks that could impact project delivery, operational performance or regulatory compliance.
- Develop mitigation plans and coordinate stakeholder responses to logistics disruptions.
Cross-Functional Stakeholder Coordination:
- Coordinate with Procurement, Contracts, Engineering, Projects, Finance, QA/QC, Warehouse, Materials Management and Site Operations teams to ensure seamless execution of logistics, expediting and customs-clearance activities.
Team Leadership and Capability Development:
- Lead, coach and develop the Shipping, Customs & Expediting Specialists and Expeditors.
- Establish performance expectations, allocate responsibilities, monitor delivery and support capability development across the function.
Governance, Compliance and Continuous Improvement:
- Ensure logistics and expediting activities comply with company policies, ethical standards, HSEQ requirements and applicable laws.
- Identify opportunities to strengthen logistics processes, improve performance and enhance service delivery across the Group.
Competencies (Skills, Experience, and Knowledge)
- B.Sc/HND (Transport and Maritime, Logistics, Shipping Management or Social Sciences.)
- Membership with relevant professional and regulatory bodies. e.g. CIPS, CILT etc
- Minimum of 10 years in shipping, freight forwarding, customs clearance or logistics coordination; oil & gas/EPCIC experience preferred.
- Strong knowledge of Nigerian customs procedures, Incoterms and port operations (Lagos, Onne, Port Harcourt).
- Vendor and freight-forwarder management and negotiation skills.
- Hands-on experience with supply chain management software such as SAP, SAGE, Excel, Word, PowerPoint etc.