Collaborate in managing relationships with partners and stakeholders to foster effective communication and synergy.
Develop and maintain a comprehensive monthly configuration and issue resolution records, ensuring accuracy and completeness.
Maintain a minimum issue resolution rate between 85% to 90% by the end of each month, implementing proactive measures for continuous improvement.
Contribute to enhancing customer engagement and retention features within products by optimizing customer touchpoints with relevant and compelling content.
Ensure the quality of content and notifications aligns with product management objectives, both for new and existing products.
Identify opportunities for system enhancements that can enhance productivity and elevate the quality of products.
In-depth knowledge of project management principles, methodologies, and tools.
Knowledge of working with JIRA is an added advantage.
Ability to identify and mitigate potential project risks.
Ability to manage effective project teams.
Excellent verbal and written communication skills.
Excellent time management, analytical and problem-solving skills.
Salary
Very Attractive.
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Closes Tuesday 27 October · 5 days left
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Telco Project and Product Manager
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