Department: Supply Chain / Warehouse
Reports To: Supply Chain Manager
Direct Reports: Warehouse Assistants / Loaders (as assigned)
Job Summary
The Warehouse Officer is responsible for the receipt, storage, inventory control, loading, and dispatch of finished products. The role ensures stock accuracy, product quality, warehouse compliance, timely dispatch, and effective control of Company inventory and assets.
Key Responsibilities
Inventory Management
- Maintain accurate inventory records and conduct routine stock reconciliations.
- Ensure compliance with FIFO/FEFO principles.
- Investigate and report stock variances, shortages, and discrepancies.
- Monitor damaged, returned, obsolete, and quarantined products.
Warehouse Operations
- Coordinate product receipt, storage, picking, loading, and dispatch activities.
- Ensure proper storage, identification, and handling of products.
- Verify quantities, batch details, and documentation before dispatch.
- Maintain good warehouse organization and space utilization.
Dispatch & Documentation
- Ensure all dispatches are supported by approved documentation.
- Maintain accurate records of receipts, transfers, dispatches, and returns.
- Liaise with relevant departments to support timely deliveries.
Control, Compliance & Safety
- Prevent unauthorized stock movement, loss, theft, or damage.
- Ensure compliance with warehouse procedures and HSE requirements.
- Support stock counts, audits, and inventory investigations.
- Maintain good housekeeping and enforce PPE compliance.
Supervision & Reporting
- Coordinate and monitor warehouse staff and loaders.
- Prepare daily, weekly, and monthly warehouse reports.
- Monitor warehouse KPIs and recommend corrective actions.
Key Performance Indicators (KPIs)
- Inventory Accuracy
- Stock Variance Rate
- Dispatch Accuracy
- FIFO/FEFO Compliance
- Inventory Loss/Shrinkage Rate
- Loading Turnaround Time
- Safety Compliance
- Warehouse Audit Compliance
- Timeliness and Accuracy of Reports
- Staff Productivity
Requirements
Education
- Bachelor's Degree or HND in Supply Chain, Logistics, Business Administration, Accounting, Economics, or a related field.
Experience
- Minimum of 3 years' experience in warehouse, inventory, logistics, or supply chain operations.
- FMCG or manufacturing experience is an advantage.
- Age: 25 – 40-years
Skills & Competencies
- Inventory Control
- Analytical and Reporting Skills
- Planning and Organization
- Attention to Detail
- Leadership and Team Coordination
- Problem Solving
- Integrity and Accountability
- Good knowledge of Microsoft excel
- Working experience in ERP system
Key Working Relationships
Production, Sales, Transport, Finance, Quality Assurance, HSE, Security, and Internal Audit.
Personal Attributes
- Integrity
- Accountability
- Ownership
- Teamwork
- Attention to Detail
- Safety Consciousness
- Customer Focus