The Creative Problem Solving and Decision Taking Skills Course will cover the following topics and more:
Define the problem:
- Find out your problem-solving style: Self-assessment.
- Systematic Problem Definition.
- Systematic Problem Definition.
- Fish Bone Diagrams / Ishikawa/ Cause and Effect diagrams.
Find Creative Solutions using creativity tools:
- Brainstorming.
- Reverse Brainstorming.
- SCAMMPERR.
- Mind Mapping.
- De Bono’s 6 Thinking Hats.
Evaluate and Select solution:
- Pro’s and Con’s.
- Force field analysis.
- Decision Matrix
- Cost/Benefit Analysis.
- Feasibility/Capability Analysis.
Implement solution and create an action plan:
- Create an action plan.
- Break solution into action steps.
- Prioritize actions and assign roles.
- Follow-up at milestones.
Course Booking
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