The Administration and Office Management: Best Practices and Techniques will cover the following topics and more:
Taking Control of Your Work Life
- Streamline your office systems
- External and internal customer service
- Understanding and clarifying purpose, vision and mission
- Making your office user-friendly and efficient
Essential Administrative Skills
- Planning Skills
- Problem Solving Techniques
- Decision-Making Tools
- Managing meetings effectively
- Become More proactive
Vital Communication Skills
- Different Styles of Communication
- Communicating with confidence
- Learning to be more assertive
- With-in conflict resolution
- Barriers to communication
Developing as a Professional
- Listening Skills
- Leadership Skills
- Painless methods for giving corrective feedback
- Best Practices for delivering positive feedback
Course Booking
Please use the "Book Now" or "Inquire" buttons on this page to reserve your space or request for more information
