Training on Customer Relationship Management that Works

To create the framework for best practices in customer-centric organizations toward meeting and even exceeding customer expectations. Covers Customer Relationship Skills, CRM Technology, Data Mining, Value Management, Pricing Strategy, Digital Marketing, and Customer Service Initiatives.

This course in recommended for Customer/Client Relationship Managers, Marketing and Sales Managers, Business Development Officers, and Customer Service/ Support Executives.

Course Booking

Please use the “book now” or “inquire” buttons on this page to either book your space or make further enquiries.