Account Officer

Role summary

• We are seeking a detail-oriented Account Officer to manage the clinic’s day-to-day financial records and support accurate, timely reporting. The role includes recording income and expenses, reconciling transactions, monitoring receivables and payables, and helping the clinic maintain sound financial controls.

Key responsibilities

• Record and organise daily financial transactions, including patient payments, supplier invoices and operating expenses.
• Reconcile cash, bank, transfer and point-of-sale transactions against receipts and clinic records.
• Prepare and maintain accurate ledgers, payment records and supporting documentation.
• Monitor patient accounts, outstanding balances and insurance or third-party claims where applicable; follow up professionally on overdue payments.
• Process supplier invoices and prepare payments for approval in line with clinic procedures.
• Support payroll preparation and maintain relevant staff payment records.
• Assist with monthly and annual budgets, cash-flow tracking and expense monitoring.
• Prepare periodic financial reports for management, including income, expenses, receivables and payables.
• Maintain organised records for audits, tax filings and other statutory reporting, working with external accountants or advisers as needed.
• Protect financial and patient information and follow confidentiality and internal-control procedures.
• Identify discrepancies, report them promptly and recommend practical improvements to financial processes.

Qualifications and experience

• Bachelor’s degree or HND in Accounting, Finance or a related field.
• 3–5 years of relevant accounting or finance experience; experience in a healthcare, dental or service business is an advantage.
• Working knowledge of bookkeeping, reconciliations, accounts payable and receivable, and financial reporting.
• Proficiency in Microsoft Excel and accounting software; experience with cloud-based accounting tools is an advantage.
• Membership of, or progress toward membership in, a recognised accounting body is an advantage.

Skills and attributes

• High level of accuracy, integrity and attention to detail.
• Good numerical, analytical and organisational skills.
• Ability to meet deadlines and manage several tasks at once.
• Clear, professional communication and tact when discussing payments.
• Discretion when handling confidential financial and patient information.
• Ability to work independently and collaborate with clinic staff.
• Performance measures
• Success in this role may be assessed through the accuracy and timeliness of reconciliations and reports, completeness of financial records, follow-up on outstanding balances, adherence to internal procedures and support for effective expense control.