As a Collections Specialist (Merchant Lending) at FairMoney, you will be responsible for mainly, but not limited to:

  • Engage defaulting customers (agents and merchants) through the telephone, e-mails, and other legal means to demand payments on overdue accounts.
  • Maintain daily activity logs of the number of calls, right party contacts, promises to pay, and promises to pay kept.
  • Verify information on overdue arrears and follow up with calls
  • Negotiate effective payment plan arrangements & settlements that would prevent the account from rolling forward.
  • Tracking of Payments by following up on pending promises.

Requirements

  • University degree from any related field.
  • 1+ years of experience in consumer loans operation directly dealing with delinquent clients and other problem-solving situations.
  • Microsoft Excel proficiency.
  • High self-motivation with strong interpersonal skills.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.

Benefits

  • Private Health Insurance
  • Pension Plan
  • Training & Development
  • Performance Bonus

Recruitment Process

  • A screening call with the member of the Talent Acquisition team for 30 minutes.
  • Technical interview with the hiring manager for 30 minutes.

Apply for this role

Closes Monday 2 November · 10 days left

Application handled on the employer's own site. We track that you applied but cannot see status updates.

How to apply

Interested and qualified? Go to FairMoney on jobs.workable.com to apply

What to submit

  • CV / résumé

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Pay not stated Closes in 10 days

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