Dangote Group is one of Nigeria’s most diversified business conglomerates with a hard – earned reputation for excellent business practices and products’ quality with its operational headquarters in the bustling metropolis of Lagos, Nigeria in West Africa.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Lagos
Job Summary
The role is responsible for providing legal and commercial support to the organization with a primary focus on contract drafting, review, negotiation, and lifecycle management.
The position ensures that all contractual arrangements align with the Company’s strategic objectives, regulatory requirements, and risk management framework, while supporting cross-functional teams in delivering commercially sound and legally compliant outcomes.
Key Duties and Responsibilities
Draft, review, and negotiate a wide range of commercial contracts (including NDAs, sales/purchase agreements, subcontracts, consulting and licensing agreements) to ensure legal adequacy and alignment with company objectives.
Act as the primary point of contact for contract-related matters, facilitating timely resolution of contractual issues and alignment between internal stakeholders and external counterparties.
Provide detailed redlined recommendations on both standard and non-standard contracts and lead negotiations with counterparties to achieve commercially acceptable outcomes.
Maintain complete and accurate contract documentation and records, ensuring traceability, audit readiness, and effective contract administration.
Provide guidance to project managers and operational teams on contract interpretation, obligations, and processes, enhancing compliance and operational effectiveness.
Support the development and implementation of contract management procedures and contribute to continuous improvement of internal policies and frameworks.
Coordinate with cross-functional teams to ensure contract terms align with operational, financial, and risk management requirements.
Review and validate contractual documents and instruments (including bank guarantees) and support preparation of related enforcement documentation where required.
Ensure compliance with company policies, procurement procedures, and applicable legal and regulatory requirements in all contract activities.
Monitor contract performance, ensuring adherence to key obligations, milestones, deliverables, and commercial terms.
Manage contract close-out, renewal, and amendment processes to ensure continuity and compliance.
Ensure effective communication of executed contracts to relevant stakeholders to enable proper implementation and compliance.
Maintain and manage the contracts database, ensuring accurate tracking, reporting, and documentation.
Provide periodic reports on contract performance, risks, and status to the Contract Management Lead.
Provide legal and contractual support to the Contract Management Lead, Company Secretary, and General Counsel, including handling assigned legal matters.
Provide legal advice on all issues as may be brought to his attention by the Contract Lead, Company Secretary /General Counsel.
Perform other duties as assigned to support the effective delivery of the contract management function.
Key Requirements
Education and Work Experience
Bachelor of Laws (LL.B).
Barrister-at-Law (B.L.) and qualification to practice in Nigeria.
A relevant postgraduate degree (e.g., LL.M) is an added advantage.
Membership of the Nigerian Bar Association (NBA) is required.
Membership of relevant professional bodies (e.g., ICSAN) or certifications in corporate law or contract management is an added advantage.
Desired Experience:
Minimum of 8 years’ post-qualification experience in a legal function.
At least 5 years’ hands-on experience in drafting, reviewing, and managing commercial contracts.
Experience gained in a top-tier law firm or a multinational organization is preferred.
Functional Competencies:
Strong knowledge of contract law, corporate governance principles, and applicable regulatory frameworks.
Proven expertise in drafting, reviewing, negotiating, and interpreting commercial contracts and legally binding documents.
Sound understanding of industry regulations, particularly within a manufacturing or oil & gas environment.
Strong knowledge of contractual language, commercial terms, and risk allocation principles.
Ability to identify, analyze, and resolve contractual issues and mitigate legal and commercial risks.
Working knowledge of procurement processes, internal controls, and company policies.
Familiarity with dispute resolution mechanisms, including litigation and alternative dispute resolution.
Understanding of financial and risk considerations in contracts, including pricing, revenue recognition, and compliance obligations.
Awareness of regulatory issues and ability to conduct legal research using all available tools.
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