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Responsibilities

  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Excellent knowledge of our products to be able to solve customer issues.
  • Ensuring all customer orders are processed efficiently and promptly.
  • Keep clear records of customer interactions, transaction, complaints and feedback
  • Work with other team members to solve customer problems
  • Maintaining a positive, courteous, empathetic, and professional attitude toward customers at all times.

 

Requirements

  • Candidates should possess a Bachelor's Degree qualification with at least 1 year work experience.
  • Candidate must reside near Gbagada, Lagos
  • Must have completed the National Youth Service Corps (NYSC)
  • Proven customer support experience
  • Must speak and write crisp and clear English
  • Must be able to work on some weekends and holidays.
  • Work from the office 26 days a month

Apply for this role

Closes Tuesday 3 November · 11 days left

Application handled on the employer's own site. We track that you applied but cannot see status updates.

How to apply

Interested and qualified candidates should apply using the Apply Now button below.

What to submit

  • CV / résumé

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Pay not stated Closes in 11 days

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