LEAM Consulting Limited is the foremost consulting firm that stands out in areas of professional certification training, HR advisory services, Business Development / Startup, and IT consulting services in Nigeria.
The Customer service Representative serves as the first point of contact for clients and prospects, providing accurate information, resolving inquiries, and ensuring an excellent customer experience
Responsibilities
Attend to client calls, emails, social media messages, and walk-in inquiries courteously and professionally.
Handle client complaints or issues promptly, ensuring satisfactory resolution.
Accuracy and timeliness in record keeping and reporting.
Qualifications
HND / B.Sc. Degree in Business Administration, Mass Communication, Marketing, or related field.
Minimum of 1 of experience in customer service
Excellent verbal and written communication skills.
Strong interpersonal, problem-solving, and organizational abilities.
Calm, patient, and empathetic personality with a client-first mindset.
Salary
N65,000 monthly.
Apply for this role
Closes Friday 30 October · 8 days left
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Customer Service Representative - LEAM Consulting
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