Field Training Associate

Food Concepts commenced operations in 2001. From inception, our aim has been clear-cut and focused: to revolutionize the food sector in West Africa and to deliver extraordinary satisfaction to our stakeholders.

Since launching in 2004, Chicken Republic (Subsidiary of Food concepts) has already opened 55 stores in Nigeria and Ghana. On this basis, we are proud of the brand’s hard-earned reputation as the fastest growing chicken QSR in West Africa and the number 1 chicken QSR in Nigeria (both in revenues and number of outlets). In addition, Chicken Republic was ranked as one of Nigeria’s top 20 brands across all categories (Financial Standards Awards 2009).

We are recruiting to fill the position below:

Job Title: Field Training Associate

Requisition ID: 2144
Location: Edo or Delta

Job Purpose

• To provide training and educational support to new and existing employees. Ultimately, the role involves supporting the HR team to prepare, monitor, evaluate and document training activities in the company.

Core Responsibilities and Key Result Areas
Training & Development:

• Align training programs to Food Concepts’ training objectives and short, medium- and long-term goals
• Align and ensure adaptation to Food Concepts’ management style, culture and core values
• Use various techniques to heighten the level of training performance
• Assess and recognize training needs for new and existing staff
• Develop and coordinate induction programs for new staff
• Co-ordinate graduate programs/OMEGA programs
• Ensure availability of trained and certified employees in assigned stores
• Support assigned store to achieve Operational excellence
• Design and apply assessment tools to measure training effectiveness
• Track and report on training outcomes
• Provide feedback to training participants and management
• Evaluate and make recommendations on training material and methodology
• Establish and maintain relationships with external training suppliers
• Manage and maintain in-house training facilities and equipment
• Ensure all Health and Safety standards are delivered and met
• Drive and encourage participation in various training programs
• Drive operational excellence in assigned stores
• Any other responsibilities that may be assigned from time to time by Line Manager.

Compliance:

• Responsible for modelling and acting in accordance with the companies guiding principles
• Ensure adequate compliance to all company policies, internal control processes and approved processes.

Key Performance Indicators

• Achieve target of signed off Omega/ Graduate Trainees
• Achieve number of signed off Skills Trainers in assigned stores
• Achieve crown coverage target in assigned stores
• Training Audit vs % target in assigned stores
• Achieve number of training stores vs number of assigned stores.

Job Specifications
Educational Requirements:

• A good first Degree in Education, Business or Finance or any relevant field.

Experience Requirements:

• Minimum of 2 years’ experience in similar role.

Professional Requirements:

• Training related certification is essential.