Human Resource Officer

JOB SUMMARY

• The HR Officer will oversee all human resources functions across VHIL locations within Lagos.
• This role involves recruitment, onboarding, policy enforcement, performance management, and HR analytics, coordinating training programs, managing staff attendance, welfare, handling queries, and overseeing general HR-related matters.

KEY RESPONSIBILITIES

Recruitment and Onboarding:

• Collaborate with Business Manager to identify staffing needs, conduct interviews, assess candidates, and manage the entire onboarding process for new hires.

Policy Enforcement:

• Ensure compliance with company policies and procedures across all locations. Implement and communicate HR policies in line with business goals.

Performance Management:

• Oversee performance appraisals to evaluate employee performance, providing guidance and support to managers in addressing performance-related matters.

 HR Analytics and Reporting:

• Utilize HR data to generate reports, and provide insights to drive informed decision-making.
• Prepare regular HR reports for management review.

Training Program Coordination:

• Organize and coordinate in-house training programs to enhance employee skills and knowledge.

Attendance Management:

• Monitor and manage staff attendance records and leave requests across locations.

 Employee Welfare and Queries:

• Act as a point of contact for employee queries, concerns, and grievances.
• Facilitate resolution of employee issues in collaboration with relevant stakeholders.

General HR Matters:

• Oversee all other general HR-related activities, ensuring adherence to legal requirements and best practices.

SKILL SET/COMPETENCIES

• Diplomacy, maturity and tact including the ability to relate with diverse people
• Strong negotiation, influencing and problem-solving skills
• Excellent communication (oral and written), presentation and interpersonal skills
• Empathy and Confidentiality
• High sense of responsibility, accountability and dependability

KEY PERFORMANCE INDICATORS

• Time-to-Fill: Decrease time-to-fill without compromising candidate quality.
• Employee Turnover Rate: Maintain a low turnover rate by implementing retention strategies.
• Onboarding & Exit Effectiveness: Achieve high satisfaction scores and quick integration into roles.
• Policy Compliance Rate: Maintain a high rate of policy compliance across all locations.
• Performance Evaluation Completion Rate: Ensure timely completion of performance evaluations for all employees.
• Training Participation Rate: Increase participation in relevant training sessions.
• Absenteeism Rate: Reduce absenteeism by implementing strategies to improve attendance.
•  Employee Satisfaction and Engagement: Maintain or improve overall employee satisfaction andengagement scores.
• HR Metrics Reporting Accuracy: Ensure precise and timely reporting to aid decision-making.