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Job Objectives

  • Analyze new user/solution requirements to develop solutions that align with requirements.
  • Technical implementation of new business solution projects to time, cost, scope and quality.
  • System integration requirements and solution analysis for new business initiatives.
  • Product backlog management, including documenting user stories and Functional requirements.
  • Provide technical support to merchants integrating the Payment gateway.
  • Managing the Ecommerce platforms, and Services including 3DS Server (Payment Gateway), EMVCo 3DS (Card authentication), Online marketplace platforms, and Verification (KYC) platforms.
  • Oversee the design, planning and implementation of Ecommerce related projects

Duties & Responsibilities

  • Offer second-level support for POS application issues and troubleshooting.
  • Collaborate with developers and product teams to enhance product quality and user experience.
  • Lead end-to-end testing, validation, and deployment of PTSA solutions for merchant integration.
  • Supervises operation, implementation, and maintenance of the UPTSA production platform.
  • Monitors terminal performance, diagnosis, and resolve service issues.
  • Prepare daily, weekly, monthly, and yearly reports of Terminal performance through data analysis.
  • Conducts testing and quality assurance for POS systems before deployment.
  • Ensures compliance with industry standards and regulatory requirements.
  • Drive continuous improvement initiatives to enhance platform reliability and efficiency.
  • Track system downtimes to maintain 99.9% service availability.
  • Guide junior staff to help them reach their full potentials on job.

Job Requirements
Education:

  • First degree(s) in Engineering, Computer Science, or Applied Sciences.

Experience:

  • Understanding of the key technical concepts in I.T, Electronic Payments and Digital Services. Programming knowledge and experience is an added advantage.
  • Minimum of 3 years’ experience in Software development, System Integration or Application Support role.

Others:

  • Strong Analytical skill, Business Analysis and project Management skills would be an added advantage.

Reporting Relationships:

  • Functionally reports to: Head, PTSA Operations

Apply for this role

Closes Friday 23 October · 0 days left

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How to apply

Interested and qualified candidates should send their CV to: o***@up-ng.com using the job title as the subject of the mail.

What to submit

  • CV / résumé

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