Insurance and Claims Officer

M-P Infrastructure (MPI) is a leading infrastructure development and management company committed to laying the foundation for Africa’s future. For decades, we have delivered world-class infrastructure that powers economies, connects communities, and drives sustainable progress across the continent.

We are recruiting to fill the position below:

Job Title: Insurance & Claims Officer

Location: Lekki Phase 1, Lagos
Employment Type: Contract

Job Summary

• The Insurance & Claims Officer will be responsible for coordinating and managing all company insurance policies, ensuring timely renewals, proper documentation, and efficient handling of claims.
• The role involves liaising with insurance brokers and providers to ensure adequate coverage and prompt resolution of claims in line with company operations.

Key Responsibilities

• Maintain an up-to-date register of all company insurance policies (e.g. motor, plant & machinery, contractors’ all risk, group life, etc.)
• Track policy expiration dates and ensure timely renewals to avoid lapses in coverage
• Liaise with insurance brokers and companies on policy placement, renewals, and endorsements
• Coordinate and follow up on all insurance claims to ensure timely processing and settlement
• Gather and submit required documentation for claims (incident reports, photos, estimates, etc.)
• Monitor claims status and provide regular updates to management
• Ensure all insurance certificates and documents are properly filed and easily accessible
• Support project teams with insurance-related documentation and compliance requirements
• Review insurance policies to ensure alignment with company operations and contractual obligations
• Assist in verifying insurance requirements in contracts and agreements
• Provide periodic reports on insurance coverage, renewals, and claims status.

Requirements

• Bachelor’s Degree in Insurance, Business Administration, Finance, or a related field
• 3–5 years of relevant experience in insurance administration, claims handling, or similar roles
• Experience working with Life and Non-Life Insurance brokers or companies is an advantage
• Basic understanding of corporate insurance policies (e.g. motor, asset, project-related insurance)
• Strong organisational and record-keeping skills
• Good communication and follow-up skills
• Proficiency in Microsoft Office (especially Excel).

Key Competencies:

• Attention to detail
• Strong follow-up and tracking ability
• Good negotiation and follow-up abilities.
• Ability to manage multiple policies and deadlines
• Good report-writing and analytical skills.
• Problem-solving mindset (especially for claims).

Preferred (Optional but Useful):

• Experience in a construction, infrastructure, or engineering environment
• Professional certification (e.g. ACIIN, CIIN) is an added advantage.

Salary
N200,000 - N300,000 monthly.