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Inq Digital Nigeria Limited - Since 2013 our mission has been to be the number oneinnovative edge solutionsprovider on the African continent, focusing on Edge Computing. We lead in providing innovative, business-relevant services in Edge AI and IoT, Fabric, SDN/NFV for Edge Cloud, Edge Baremetal, Secure Access Services Edge and Elastic Edge.

We are recruiting to fill the position below:

 Job Position: IT Support Officer

Job Location: Ikoyi, Lagos
Employment Type: Full-time

Job Summary


  • The IT Support Officer is responsible for IT infrastructures proactive monitoring and provides Desktop support, LAN/Wireless connectivity, Endpoint vulnerability & Patch Management, Printer services, quick provisioning of systems.
  • The role also includes support services for other infrastructural platforms as stipulated by the IT Manager.

Principal Accountabilities & Responsibilities

  • Provides helpdesk support duties to all users in the company including installation and configuration of desktops and laptops.
  • Ensures the daily / monthly backup of data in all INQ offices including Abuja and Port Harcourt and liaising with the IT Contact personnel in each of the offices on all IT related issues.
  • Provides required IT-support which includes but not limited to Windows Operating Systems and Server Applications, w/ RAID 1 & 5 etc.
  • Troubleshoot and resolve of LAN/Wireless issues and uptime availability of network printers.
  • Installs or modifies existing installations of networked computer hardware, software, and other components.
  • Ensuring that the firewall security aspect of the IT overall security implementation is maintained and functional.
  • Monitoring of IT NetBoz EMS in all our Data center and Camera Surveillance system uptime.
  • Remote access support and system security update across all of hardware and software platforms.
  • Work with internal customers to activate services; and assist with problem resolution as required.
  • IT inventory tracking and management.
  • On-call and after-hours support

Requirements

  • Education, qualifications and special training: BSc / HND Computer Science / Engineering
  • MCSE / MCP / CCNA / CCNP Experience: Helpdesk services System & Network Administration Network security System administration and support.

Communication & Work Relationships:

  • Internal: The role will involve interfacing and communication with all stakeholders on a regular basis.
  • Other Business Units: All Departments.

Apply for this role

Closes Tuesday 1 December · 39 days left

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How to apply

Method of Application 
Interested and qualified candidates should send their CV to: i***@inq.inc using the Job Position as the subject of the email.

Click here to Apply  

What to submit

  • CV / résumé

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Pay not stated Closes in 39 days

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