Operations Officer

Micdee Design Limited is an interior fit-out company specialising in design and project delivery. We are committed to delivering exceptional spaces through effective coordination, operational excellence, and quality execution.

We are seeking a highly organised, proactive, and resourceful Operations Officer to support the smooth running of our business operations, coordinate internal processes, and ensure that teams have the resources and administrative support required to deliver their responsibilities effectively.

Key Responsibilities

• Coordinate daily operational activities to ensure the smooth running of the business.
• Monitor internal processes and ensure compliance with established company policies and procedures.
• Coordinate office administration, facilities management, supplies, equipment, and other operational resources.
• Support the planning and coordination of meetings, internal events, and company activities.
• Liaise with internal departments, vendors, and service providers to ensure timely delivery of operational requirements.
• Monitor outstanding operational requests and follow up with relevant teams to ensure timely resolution.
• Maintain accurate records of operational activities, service agreements, inventory, and company assets.
• Support procurement and vendor coordination by obtaining quotations, tracking orders, and following up on deliveries, in line with approval procedures.
• Identify operational bottlenecks and recommend practical solutions to improve efficiency and productivity.
• Prepare periodic operational reports and provide updates on outstanding issues, resource utilisation, and process performance.
• Support the implementation of operational policies, systems, and process improvements.
• Perform other duties assigned by management to support business operations.

Requirements

• Bachelor's degree or HND in Business Administration, Operations Management, Management, or a related discipline.
• 2–4 years of relevant experience in operations, business administration, or a similar role.
• Strong organisational, coordination, and administrative skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Strong attention to detail and the ability to manage multiple priorities simultaneously.
• Good problem-solving, critical-thinking, and decision-making skills.
• Ability to coordinate effectively with different departments and external stakeholders.
• High level of professionalism, accountability, discretion, and integrity.
• Experience in construction, interior design, project delivery, or a related industry is an added advantage.

The Ideal Candidate

The ideal candidate is a hands-on problem-solver who takes ownership of responsibilities, anticipates operational needs, and ensures that tasks are completed efficiently and on schedule.

You should be comfortable working in a fast-paced environment, following up on outstanding assignments, coordinating people and resources, and identifying opportunities to improve existing processes. We value someone who does not merely identify problems but takes initiative in finding practical solutions.

Disclaimer: We receive a high volume of applications and may not be able to respond to every applicant. Only candidates who meet the stated requirements will be considered for the next stage of the recruitment process.