Payroll Support Specialist

Backline Outsourcing is a Global BPO Partner for Teams That Need Reliability. We support companies worldwide with customer support, back-office operations, and finance ops support. We build the delivery system around your workflow, SOPs, training, QA, and reporting. So performance remains consistent as you scale across markets and time zones.

We are recruiting to fill the position below:

Job Title: Payroll Support Specialist

Location: Jabi, Abuja
Employment Type: Full-time

The Role

• As a Payroll Support Specialist, you will support the end-to-end payroll function for our clients, ensuring employees are paid accurately and on time, and that all records and processes meet compliance standards.

Key Responsibilities

• Process payroll accurately and on schedule, including earnings, deductions, taxes, and benefits
• Review timesheets, attendance records, and approvals for completeness and accuracy
• Reconcile payroll data with general ledger accounts and resolve discrepancies
• Prepare and file payroll-related statutory and tax reports
• Respond to payroll queries from employees and client contacts professionally and promptly
• Maintain confidential employee and payroll records in line with data protection standards
• Support audits and month-end and year-end close activities
• Identify process gaps and recommend improvements to increase accuracy and efficiency

Requirements

• Strong, demonstrable knowledge of accounting procedures and processes
• Proven experience in payroll processing or a closely related accounting function
• Professional certification is strongly encouraged: ICAN or any other recognised accounting or finance certification (e.g., ACCA, ANAN, CPA)
• Excellent attention to detail and a high standard of accuracy
• Proficiency in Microsoft Excel and payroll or accounting software
• Strong communication, organisation, and time-management skills
• Ability to handle sensitive information with integrity and discretion
• Willingness to work onsite full-time in Jabi, Abuja

Nice to Have:

• Experience supporting North American processes (US/Canada payroll, tax, and compliance)
• Familiarity with working to client SLAs in an outsourcing environment.

What We Offer

• Competitive monthly pay of N600,000 – N900,000, based on experience and qualifications
• Exposure to international clients and best-practice processes
• A collaborative onsite team environment
• Opportunities for professional growth and development.