Helium Health is a full-service Healthtech company that provides a suite of solutions for healthcare providers, payers, and patients in emerging markets — at the core of which is our SaaS based electronic medical records/hospital management information system (EMR/HMIS).
We are recruiting to fill the position below:
Job Title: Public Health Implementation Officer
Location: Kano
Job Summary
- We are looking to hire a Public Health implementation officer to coordinate implementation within Kano state to oversee field activities and stakeholder engagement, monitor performance, and ensure programme targets and deliverables are achieved.
Responsibilities
State-Level Project Implementation
- Coordinate implementation of programme activities within the state in line with approved workplans, timelines, targets, and quality standards.
- Translate programme plans and milestones into weekly and monthly state-level implementation activities.
- Coordinate implementation across participating healthcare facilities, communities, community health workers, and other field partners.
- Track state-level milestones and proactively identify and escalate implementation delays, risks, and operational challenges.
- Coordinate state-level activities including sensitisation, training, recruitment drives, facility engagement, stakeholder meetings, and programme reviews.
User Recruitment and Activation:
- Implement the state's user recruitment and activation strategy across participating facilities and communities.
- Coordinate facility-based recruitment, CHW outreach, community activation drives, referrals, and partner-led recruitment activities.
- Set and monitor recruitment targets for field personnel and participating facilities in line with programme targets.
- Support field teams to identify eligible women and onboard them onto the digital platform.
- Monitor recruitment and activation data to ensure reported users are appropriately onboarded and meet programme requirements.
- Identify underperforming locations or recruitment channels and implement corrective actions with the project team.
Field Team and CHW Coordination:
- Coordinate and supervise CHWs and other field personnel supporting programme implementation within the state.
- Assign activities and performance targets and monitor delivery against agreed expectations.
- Conduct regular field-team check-ins and provide implementation guidance and problem-solving support.
- Ensure field personnel have the training, information, materials, and operational support required to carry out their responsibilities.
- Review and validate field activity reports and supporting documentation.
Health Facility Coordination:
- Build and maintain effective working relationships with participating public and private healthcare facilities.
- Coordinate facility onboarding and implementation of programme activities within participating facilities.
- Work with facility focal persons and recruitment stewards to support user recruitment, risk assessment, sensitisation, and adoption of the programme's digital tools.
- Monitor facility participation and address or escalate implementation challenges.
- Coordinate facility-level capacity-building and ongoing implementation support.
Government and Stakeholder Engagement:
- Serve as the day-to-day programme liaison with relevant state-level government stakeholders, under the direction of the programme leadership team.
- Maintain effective working relationships with the State Ministry of Health, participating facilities, community stakeholders, and implementation partners.
- Support state kickoff meetings, advocacy engagements, dashboard reviews, programme reviews, and other stakeholder meetings.
- Document agreed actions from stakeholder engagements and ensure appropriate follow-up.
- Represent the programme at approved state-level meetings and engagements as required.
Training and Implementation Support:
- Coordinate orientation and capacity-building activities for CHWs, facility personnel, and other relevant stakeholders.
- Support field personnel and participating facilities in effectively using the programme's digital tools.
- Identify recurring operational or user challenges and escalate technical issues to the appropriate central team.
- Gather structured feedback from users, healthcare facilities, and field personnel to support continuous improvement.
Monitoring, Data Quality and Reporting:
- Track state performance against programme indicators, recruitment targets, facility targets, and implementation milestones.
- Maintain accurate records of recruitment, facility participation, field activities, training, stakeholder engagement, and other programme activities.
- Review field data for completeness, accuracy, and consistency and ensure identified discrepancies are resolved.
- Prepare and submit timely weekly and monthly implementation reports.
- Use programme dashboards and other monitoring tools to identify performance gaps and support corrective action.
- Document implementation lessons, challenges, beneficiary feedback, and relevant success stories.
Logistics and Resource Management:
- Coordinate logistics for field activities, community activation drives, training, facility visits, and stakeholder engagements.
- Ensure appropriate use and accountability for programme resources and materials assigned to the state.
- Maintain accurate documentation of materials distributed, field activities, and other required implementation records.
- Coordinate field schedules to support efficient use of programme resources.
Quality, Safeguarding and Compliance:
- Ensure state-level implementation complies with approved programme protocols, organizational policies, data-protection requirements, and relevant ethical and regulatory requirements.
- Ensure appropriate confidentiality and handling of participant and programme information.
- Ensure recruitment and community-engagement activities are conducted respectfully and in accordance with approved programme procedures.
- Identify and promptly escalate quality, safeguarding, or compliance concerns.
Requirements
- Bachelor's degree in Public Health, Nursing, Community Health, Health Sciences, Social Sciences, or a related field.
- Minimum of 4 years of relevant experience in public health programme implementation, community health, field operations, healthcare delivery, or a related area.
- Demonstrated experience coordinating field-based health programmes and working with healthcare facilities, CHWs, government stakeholders, or community-based organisations.
- Experience supervising or coordinating field teams and managing implementation and performance targets.
- Strong understanding of community engagement, health programme implementation, and field-level monitoring.
- Experience with maternal and reproductive health programmes is an advantage.
- Experience working with digital health or technology-enabled healthcare interventions is an advantage.
- Strong reporting, documentation, data-quality, and basic analytical skills.
- Ability to interpret programme data and use performance information to guide implementation decisions.
- Excellent communication, stakeholder-management, and interpersonal skills.
- Strong organisational skills and ability to coordinate multiple activities and stakeholders simultaneously.
- Ability and willingness to travel regularly within the assigned state.
- Fluency in English and proficiency in relevant local languages is an advantage.
- Resident in the Kano State.