Retail Associate

Kinky Apothecary - The natural hair boom of the past 10 years has been amazing. There are so many new products and tools in the market, and as the first Nigerian natural hair company, we'd like to think we have played a huge part in driving that growth! But we also understand that’s just made things much more confusing. How do you know what’s actually good without having to spend so much money that you’re now having to consider tapping in to your future kids’ college fund? Well, let us do the hard work! We simplify your natural hair journey by cutting through the overwhelming amount of information to customise a regimen specifically for you and bringing you products that work.

We are recruiting to fill the position below:

Job Title: Retail Associate

Location: Lekki, Lagos
Employment Type: Full-time

Job Summary

• As we expand our new Lekki Salon + Retail Store, we are searching for Lagos-based Retail Associates to join the team.
• This is a full-time, in-person position based at Kinky Apothecary, Sea Mall – Left Wing 3, First Floor, Plot 13, Block 12, Admiralty Way, Lekki, Lagos.
• The role operates five days a week, generally for eight hours a day. Some Sunday shifts will be required, with Sunday working hours from 1:00 p.m. to 6:00 p.m.

Job Description
We are looking for dedicated Retail Associates to support our Salon Managers in the Lekki store. Responsibilities entail assisting with the day-to-day operations of Kinky Apothecary and partner-brand concessions within our Lekki Salon and include:

• Assisting customers with product selection and providing informed product recommendations
• Driving retail sales, including cross-selling products alongside salon services
• Maintaining product displays, merchandising standards and the overall presentation of the retail area
• Monitoring inventory, conducting stock counts and flagging replenishment requirements
• Processing retail transactions accurately and maintaining appropriate sales and stock records

What We're Looking For
We are looking for someone with the following non-negotiable characteristics:

• A “people person”—someone who can get on with junior staff, senior management and customers alike
• A team player
• Excellent spoken and written communication skills
• Attention to detail
• Honesty, reliability and punctuality
• A strong work ethic and willingness to learn
• Candidates should have at least one year of relevant experience.
• Previous retail experience is preferred but not compulsory; candidates with relevant sales or customer-service experience from other industries may also be considered.
• Previous beauty-retail experience and knowledge of natural hair or haircare products would be an advantage but are not compulsory.
• This is not a hairstyling position, and hands-on hairstyling or beauty-service experience is not required.
• As this is a retail position, candidates must be comfortable standing for extended periods and occasionally lifting or moving product inventory. Regular breaks and a one-hour lunch break will be provided.
• Successful candidates will receive in-depth onboarding and product training, followed by ongoing training.

Salary & Benefits

• N220,000 - N250,000 monthly.
• Product and service discounts
• Daily lunch
• Paid annual leave after one year of service.