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Responsibilities

  • Set up and manage the licensed social listening platform for the programme, its themes and related community activities.
  • Design, test and maintain Hausa search queries, including spelling variants, Hausa–English code-switching and Ajami script.
  • Monitor online conversation daily and issue priority alerts to the Partner within agreed timeframes.
  • Produce regular monitoring summaries and keep the Partner’s live dashboard current.
  • Track audience response to programme-related community and digital activities.
  • Lead the selection of listening tools and the applications for platform data access.
  • Contribute listening findings to periodic learning reports, the baseline report and the final report.

Required experience

  • Master’s Degree in Communications, Data Science, Media Studies, Social Science or a related field; PhD preferred.
  • At least 5 years of professional experience in social listening or media monitoring.
  • Hands-on use of at least one enterprise listening platform (Meltwater, Talkwalker, Brandwatch or Sprinklr).
  • Experience designing Boolean queries and testing them for precision and recall.
  • Experience monitoring Nigerian or Hausa-language online spaces.
  • Fluent Hausa and English.

Preferred experience:

  • Listening or monitoring work on health, gender or social issues.
  • Power BI or similar dashboard skills; Python or R.
  • Experience with international non-profit or donor-funded projects.

Skills and attributes:

  • Analytical judgement and attention to detail under daily deadlines.
  • Clear written English for short, decision-ready briefs.
  • Able to work remotely and independently while collaborating with a distributed team.

Apply for this role

Closes Monday 26 October · 3 days left

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How to apply

Interested and qualified candidates should send their applications in one PDF to: i***@aid-health.org using “SL Application – [Job ID] – [Full Name]” as the subject of the mail.

Candidates should send one PDF containing:

  • A CV (maximum 4 pages);
  • A one-page cover note;
  • One work sample;
  • Two referees.

Note

  • Engagement depends on the contract being awarded.
  • AIDHealth never charges a fee at any stage of recruitment.
  • Women and persons with disabilities are encouraged to apply.

What to submit

  • CV / résumé

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