Philban Consulting Limited is a recruitment and employment platform. We offer high-quality services to provide our clients with staff from various fields in different business sectors such as accounting, finance, front desk managers, office management, hospitality management, chefs, drivers, etc.
Our services are affordable, very reliable and safe. We are just a phone call away. It is easy to understand that strong leaders and strong teams are directly linked to an organization's success. Phil Ban has continued to help organizations maximize the potential of their human resources.
We are recruiting to fill the position below:
Job Title: Spa Therapist and Masseuse
Location: Ikeja, Lagos
Employment Type: Full-time
Job Summary
- We are seeking a skilled, professional, and customer-focused Spa Therapist and Masseuse to join our wellness team.
- The successful candidate will be responsible for providing high-quality massage treatments, spa therapies, and body treatments to promote relaxation, stress relief, and overall client well-being.
- The ideal candidate should have excellent massage techniques, strong communication skills, a passion for wellness, and the ability to create a relaxing, hygienic, and welcoming environment for clients.
Key Responsibilities
- Provide professional massage treatments, including Swedish, deep tissue, aromatherapy, hot stone, and relaxation massage, according to training and qualifications.
- Perform spa treatments such as body scrubs, body wraps, and other wellness therapies offered by the spa.
- Consult with clients to understand their needs, preferences, and treatment expectations.
- Assess client comfort levels and identify any contraindications before treatments.
- Recommend suitable treatments and appropriate spa packages based on clients’ needs.
- Maintain high standards of hygiene, cleanliness, and sanitation in treatment rooms, equipment, towels, and spa facilities.
- Prepare treatment rooms and ensure all products, oils, and equipment are ready for use.
- Maintain professional boundaries, client confidentiality, and respectful communication at all times.
- Provide excellent customer service to ensure a comfortable and satisfying client experience.
- Educate clients on aftercare, relaxation techniques, and general wellness practices within the therapist’s scope of practice.
- Monitor and replenish spa supplies and report any damaged equipment or shortages.
- Keep accurate records of treatments provided and client preferences, in line with company policies.
- Follow all spa policies, health and safety procedures, and professional standards.
- Support the spa team in meeting service quality, customer satisfaction, and business goals.
Performance Expectations
The successful candidate will be expected to:
- Deliver safe, professional, and high-quality spa treatments.
- Maintain excellent standards of cleanliness and presentation.
- Achieve high levels of client satisfaction and encourage repeat bookings.
- Arrive punctually and adhere to the work schedule.
- Treat every client with respect, discretion, and professionalism.
- Contribute positively to the spa’s reputation and overall performance.
Qualifications and Requirements
- Relevant training or certification in massage therapy, spa therapy, beauty therapy, or a related field.
- Previous experience working in a spa, wellness centre, hotel, or similar establishment is an advantage.
- Good knowledge of massage techniques, spa treatments, and client care.
- Excellent interpersonal and communication skills.
- Strong attention to detail and a commitment to hygiene and professionalism.
- Ability to maintain client confidentiality and appropriate professional boundaries.
- Good time management skills and the ability to manage appointments effectively.
- Friendly, patient, trustworthy, and customer-oriented personality.
- Ability to work flexible shifts, weekends, and public holidays when required.
Required Skills:
- Massage and body treatment techniques.
- Client consultation and service delivery.
- Knowledge of spa products, oils, and equipment.
- Hygiene, sanitation, and workplace safety.
- Customer service and client relationship management.
- Professional communication and teamwork.
- Ability to create a calm, relaxing, and welcoming atmosphere.
Working Conditions:
- The role involves standing for extended periods, performing hands-on treatments, handling spa products, and maintaining treatment areas.
- Appropriate physical stamina, personal hygiene, and adherence to health and safety standards are essential.
Salary
N80,000 - N120,000 per month.