Job Context
- To manage training sessions for both new and experienced delivery officers, evaluating their performance to identify areas needing additional focus for further improvement. Take charge of leading training initiatives for delivery officers, contributing significantly to the long-term advancement of the Transport Operations function within DPW.
Key Performance Areas (KPAs)
Conduct Training Sessions:
- Provide instructional training sessions for articulated truck drivers on safe and efficient driving techniques, including handling large vehicles, maneuvering, and operating articulated trucks.
- Research and present innovative training methodologies to enhance driving capabilities.
Develop Training Curriculum:
- Create and design a comprehensive training curriculum that covers all aspects of articulated truck driving, focusing on safety protocols, vehicle controls, traffic regulations, and load handling.
- Design and update driver course materials, including training literature, presentations, and assessments.
- Identify drivers' weaknesses and create tailored training plans to address skill gaps.
Train New Drivers:
- Instruct newly recruited drivers on the operation of articulated trucks, familiarizing them with vehicle controls, safety features, and adherence to company policies and procedures.
- Conduct on-board and shadow monitoring of all delivery officers' performance.
- Instruct new drivers on vehicle controls, inspection protocols, and safe driving practices.
Offer Refresher Courses:
- Conduct periodic refresher courses for experienced drivers to reinforce safe driving practices, update knowledge on regulatory changes, and improve driving skills.
- Provide targeted training for drivers with identified areas of improvement.
Assessment and Evaluation:
- Assess drivers' performance through practical tests, evaluations, and feedback sessions to identify areas for improvement and ensure compliance with safety standards.
- Develop and update assessment questions for ongoing evaluation of delivery officers.
- Document potential candidates using an assessment form, screening, and shortlisting applicants for on-road testing.
- Evaluate student performance during driving lessons to pinpoint areas for improvement.
Mentorship and Guidance:
- Provide mentorship and guidance to drivers, offering support and advice on enhancing driving techniques, hazard management, and maintaining vehicle integrity.
Safety Protocols and Compliance:
- Emphasize and enforce adherence to safety protocols, regulations, and traffic laws, emphasizing defensive driving techniques and accident prevention strategies.
Equipment Familiarization:
- Ensure drivers are well-versed with the technical aspects of articulated trucks, including understanding maintenance schedules, vehicle inspections, and emergency procedures.
Documentation and Reporting:
- Maintain accurate records of training activities, assessments, and driver progress. Generate reports highlighting training outcomes and areas needing improvement.
Continuous Improvement:
- Stay updated with industry best practices, technological advancements, and changes in regulations to incorporate relevant information into training programs, fostering continuous improvement among drivers.
Emergency Response Training:
- Prepare drivers to handle emergency situations effectively, including breakdowns, accidents, and adverse weather conditions, ensuring they respond appropriately and prioritize safety.
Communication and Coordination:
- Collaborate with management and other stakeholders to ensure alignment of training programs with organizational goals and objectives. Facilitate open communication channels for driver feedback and suggestions.
Health & Safety responsibilities
- Liaise with the HSE unit to train all drivers on DPW’s health, safety and security regulations and policies.
- Ensure drivers compliance with DPW’s and all other relevant health, safety and security regulations and policies.
- Involve in incident/accident investigation.
Qualifications Required
- A bachelor’s degree in any of the Social Sciences or equivalent
Skills and Experience Required
- Minimum of 5 years post graduate experience training articulated truck drivers.
- Transport and Logistics
- Warehouse
- Freight Forwarding
- Manufacturing
- Certification in training and development, instructional design, or a related area advantageous