Accounts Intern

Ideas Origin Media - We are a creative agency providing solutions for people and businesses who need unique strategies and creative innovation that can help their brands break through the clutter in their industry. We are aware of the gaps in the system. While we are not here to unnecessarily challenge the status quo, we want to make life better for our partners. 

We are recruiting to fill the position below:

Job Title: Accounts Intern

Location: Lagos (Hybrid)
Employment Type: Full-time

Key Responsibilities
Account Management Support:

• Assist in managing assigned client accounts and maintaining accurate account records.
• Support Account Managers in monitoring client requirements, expectations, and deliverables.
• Follow up on outstanding client requests and ensure timely updates are provided.
• Assist in identifying opportunities to improve client relationships and service delivery.

Client Communication:

• Draft client emails, proposals, presentations, and project updates.
• Assist in responding to routine client enquiries under the supervision of the Account Manager.
• Coordinate communication between clients and internal departments.
• Document client feedback, requests, and changes to project requirements.

Project Coordination:

• Track project timelines, deliverables, and deadlines across assigned accounts.
• Follow up with creative, strategy, marketing, and production teams on ongoing projects.
• Assist in preparing client briefs and ensuring requirements are communicated accurately.
• Monitor project progress and escalate delays or challenges to the Account Manager.

Meetings and Documentation:

• Schedule client meetings and prepare meeting agendas.
• Take meeting minutes and maintain records of decisions and action points.
• Assist in preparing presentations, reports, and account review documents.
• Maintain an organised repository of client briefs, contracts, and project files.

Research and Account Development:

• Conduct research on clients, their industries, competitors, and target audiences.
• Assist in identifying potential business opportunities within existing accounts.
• Support the preparation of proposals, pitches, and presentations for prospective clients.
• Monitor industry trends relevant to client accounts.

Reporting and Performance Tracking:

• Assist in preparing weekly and monthly account performance reports.
• Track project completion, client feedback, and outstanding deliverables.
• Support the monitoring of account budgets and project costs where applicable.
• Provide regular updates on account activities and project status.

Administrative Support:

• Update client databases, contact lists, and account management records.
• Assist with documentation relating to quotations, invoices, and purchase orders.
• Support the Account Management team with day-to-day administrative tasks.
• Perform other duties assigned by the supervisor.