Globalclique HR - Our client, a multidisciplinary real estate services firm delivering Real Estate Consulting, Facility Management, Property Management and Advisory Services to individual, corporate and institutional clients. We combine professional rigour with responsive, client-focused service, and manage a growing portfolio of properties, facilities and advisory mandates. As we continue to scale, we are strengthening our internal operations to match the quality of service we deliver to the market.
We are recruiting to fill the position below:
Job Title: Business Administration / Operation Executive
Location: Ikoyi, Lagos
Employment Type: Full-time
The Opportunity
- The Business Administration / Operations Executive will be the engine room of our internal operations.
- Working with, and within the capacity of, the Administrative Manager, the successful candidate will drive day-to-day business operations, run the administrative function, and provide hands-on workforce management support across our service lines.
- This role suits a structured, proactive professional who takes ownership, brings order to busy environments, and enjoys making systems, people and processes work together efficiently.
Key Responsibilities
Business Operations:
- Coordinate our day-to-day operations across consulting, facility management, property management and advisory engagements, ensuring work is delivered on time and to standard.
- Track active client mandates, property and facility portfolios, schedules and deliverables, flagging risks and bottlenecks early.
- Develop, document and maintain Standard Operating Procedures (SOPs), workflows and checklists for recurring operational activities.
- Liaise with clients, tenants, landlords, contractors, vendors and service providers to resolve operational issues and maintain strong working relationships.
- Monitor operational KPIs and prepare weekly and monthly performance reports for management.
Administration & Office Management:
- Oversee general office administration, including correspondence, scheduling, meeting coordination, minutes and follow-up on action points.
- Maintain an organised filing and records management system (physical and digital) for contracts, tenancy documents, client files, statutory documents and correspondence.
- Manage procurement of office supplies and services, vendor records, and the upkeep of office assets and facilities.
- Support budgeting, petty cash management, expense tracking, invoicing follow-up and basic financial documentation in coordination with the Accounts function.
- Prepare business letters, memos, proposals, reports and presentations to a professional standard.
- Track statutory, regulatory and contractual deadlines, including permits, renewals, insurance and service contracts.
Workforce Management Support:
- Support recruitment and onboarding activities, including coordinating interviews, preparing onboarding documentation and maintaining employee records.
- Administer staff attendance, leave, scheduling and rota management, including for site-based and facility staff.
- Assist with payroll inputs, staff welfare matters and the implementation of HR policies and the employee handbook.
- Support performance management processes, training coordination and internal staff communication.
- Serve as a first point of contact for routine staff enquiries and escalate employee relations issues appropriately.
Management Support & Continuous Improvement:
- Deputise for the Administrative Manager on operational and administrative matters as required.
- Identify opportunities to digitise and streamline processes using productivity tools, shared drives and business software.
- Support special projects, client onboarding and new business initiatives as assigned by management.
Candidate Profile
- Education: Minimum of HND or B.Sc. in Business Administration, Estate Management, Facility Management, Public Administration, Management or a related field. An MBA is an advantage, as is professional certification (e.g. CIPM, NIM, or a recognised management credential).
- Experience: Minimum of 7 years’ experience in business administration, office management or operations.
- Experience in the real estate sector (including facility or property management) is a strong advantage.
- Workforce Exposure: Practical experience supporting HR or workforce functions such as attendance, leave, onboarding and staff records.
- Technical Proficiency: Strong command of Microsoft Office / Google Workspace (Excel in particular), with working knowledge of digital filing, reporting dashboards and HR or attendance tools.
- Core Competencies: Excellent organisation, planning and multitasking; strong attention to detail; sound judgement; and the ability to work independently with minimal supervision.
- Soft Skills: Clear written and verbal communication, professional presence with clients and staff, discretion with confidential information, integrity and accountability.
What We Offer
- Remuneration: A competitive salary package commensurate with experience.
- Impact: A central role with real visibility and influence over how we run day-to-day.
- Growth: Exposure to our multiple real estate service lines and a clear path towards senior administrative and operations leadership.
- Development: Ongoing professional development and learning support.
- Culture: A professional, collaborative work environment that values initiative, structure and excellence.