Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

Job Title: Digital Services Officer

Location: Walter Carrington Crescent, Lagos

Job Description

  • E-Channels applications support e.g. Finacle  Internet Banking, Mobile Banking, Telephone Banking, Finacle USSD, Electronic fund Transfer.
  • Proactively designing applications to enhance delivery of services.
  • Providing reports that produce 100 % accuracy for business decision making.
  • Monitor SMS and Email Alerts for optimum performanc.
  • Managing Mobile and Internet Banking Platforms for optimum performance.
  • Provide 2nd level support for bank branches on Mobile and Internet banking application.
  • Proactive designing of solutions to enhance the delivery of services on the two channels.
  • Generation of useful reports from the platform for reporting and troubleshooting

Qualifications

  • BSc in IT, Computer Sciences or related field.
  • Professional Certifications such as Oracle, MCSA, knowledge of Microsoft Visual Studio, Java etc can be an added advantage.
  • 1-2 years of experience in Information Technology (IT Operations).
  • Experience providing application support, monitoring system performance, troubleshooting issues, and ensuring high platform availability

Behavioural Competencies:

  • Adopting Practical Approaches
  • Articulating Information
  • Challenging Ideas
  • Developing Expertise
  • Documenting Facts
  • Embracing Change
  • Interpreting Data
  • Managing Tasks

Technical Competencies:

  • Big Data Frameworks and Tools
  • Data Engineering
  • Data Integrity
  • IT Knowledge
  • Stakeholder Management (IT)

Apply for this role

Closes Tuesday 8 December · 46 days left

Application handled on the employer's own site. We track that you applied but cannot see status updates.

How to apply

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

What to submit

  • CV / résumé

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Pay not stated Closes in 46 days

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