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Job Summary

  • Principal Facilities Management Limited seeks a highly experienced, results-driven Facility Manager to oversee daily operations, maintenance, and tenant relations for a high-end commercial shopping plaza.
  • The ideal candidate will ensure seamless service delivery, operational efficiency, and an outstanding customer experience for tenants and visitors.

Key Responsibilities

Facilities & Infrastructure Management

  • Supervise and coordinate the maintenance of the plaza’s infrastructure: elevators, escalators, power systems, lighting, HVAC, water supply, etc.
  • Oversee implementation of preventive and corrective maintenance programs.
  • Manage vendors and technical contractors to ensure service quality and compliance.

Plaza Operations

  • Ensure smooth operation of daily activities including cleaning, security, parking management, and waste disposal.
  • Conduct routine inspections to maintain a clean, safe, and attractive environment.
  • Monitor utility services and respond promptly to faults, breakdowns, or incidents.

Tenant Relations

  • Act as primary contact for all tenants regarding facility-related needs or complaints.
  • Support tenant onboarding and exit processes, ensuring smooth transitions.
  • Organize periodic engagement forums or feedback sessions with tenants.

Health, Safety & Regulatory Compliance

  • Enforce safety protocols and ensure compliance with relevant laws, regulations, and building codes.
  • Coordinate fire drills, safety audits, and risk assessments.
  • Maintain emergency response procedures and incident logs.

Budgeting & Administration

  • Prepare and manage the facility’s operational budget.
  • Oversee service charge administration, billing, and revenue tracking.
  • Maintain records of contracts, maintenance schedules, and asset inventories.
  • Generate monthly reports for management review.

Requirements

  • Education: Bachelor’s Degree in Facility Management, Engineering, Estate Management, or a related discipline.
  • Experience: 3–5 years in commercial property/facility management (shopping malls or plazas preferred).

Skills:

  • Strong communication and leadership abilities
  • Solid understanding of building systems and plaza operations
  • Experience working with retail tenants and vendors
  • Proficiency in MS Office and facility management software

Apply for this role

Closes Saturday 31 October · 8 days left

The employer receives your email directly. Tap the button to copy the address - status updates come from the employer.

How to apply

Interested candidates should send their CV to i***@principalfml.com

What to submit

  • CV / résumé

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