Field Supervisor

Smollan - We are a global commerce solutions company. We work at the pivot point where retailer, brand owner and shopper intercept. We help our clients achieve faster and scalable growth through planning, executing, measuring and reporting on all aspects of commerce.

We are recruiting to fill the position below:

Job Title: Field Supervisor

Location: Nigeria

About the job

• We’re on the lookout for an experienced Field Supervisors with general trade experience who will ensure the effective management of the execution of merchandising and sales function of clients’ products at the store level including achievement of set sales turnover in a given territory.
• Further, to ensure effective management of staff to realize maximum product availability at all times at the least possible cost.

Responsibilities
As a Field Supervisor you will be responsible for:

• Operational Management: Coordinate with store managers to unlock store challenges with respect to store KPIs and continuously benchmark and optimize sales achievement processes against best practices.
• Account management alignment: Ensure distributor management through working closely with distributors & Clients Sales team to meet and exceed sales growth targets.
• Operational excellence: Implement and maintain sales operational excellence, policies and procedures including standard operating procedures.
• Effective People Management: Manage FSRs performance, taking corrective action (in line with Code of Conduct) when staff’s conduct or performance is not in line with company and agreed standards, policies & procedures. Provide feedback to management.
• Effective Team & Self-Management: Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs.

What are we looking for?
To qualify for this role, you should have

• 3 Years or more experience in the FMCG Industry as a senior field representative or supervisor in other brands.
• Degree, Higher or Basic Diploma in sales & marketing or relevant field Sales Management
• People management
• Administration skills
• Customer Service Skills
• Communication Skills (verbal & written).