Front Desk Officer

Redswitch Collections - Our client in the Gaming and Sports Industry is recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Victoria Island, Lagos
Employment Type: Full-time
Industry: Gaming and Sports Betting

About The Role

• We are seeking a professional, organised, and customer-oriented Front Desk Officer to serve as the first point of contact for visitors, clients, and business partners.
• The ideal candidate will maintain a welcoming reception environment, manage front-office activities, and support the smooth day-to-day operations of the organisation.

Key Responsibilities

• Welcome and attend to visitors, clients, and business partners professionally.
• Manage incoming calls, emails, enquiries, and correspondence.
• Direct visitors to the appropriate departments and personnel.
• Maintain an organised reception area and manage meeting schedules.
• Receive, record, and distribute incoming documents and deliveries.
• Provide administrative support to the HR and Operations teams when required.
• Maintain visitor records and uphold office security and confidentiality.
• Ensure the reception area reflects the company's professional image.

Requirements

• Minimum of an OND or HND / Bachelor’s Degree in Business Administration, Office Management, or a related field.
• At least 1–2 years of experience in front desk, reception, or administrative support.
• Excellent verbal and written communication skills.
• Strong interpersonal, organisational, and multitasking abilities.
• Proficiency in Microsoft Office and general office tools.
• Professional appearance, attention to detail, and a customer-focused attitude.
• Ability to handle confidential information and work effectively in a fast-paced environment.

What We Offer

• Competitive monthly salary of N350,000.
• Opportunity to work in a dynamic gaming and technology environment.
• A professional workplace with opportunities for learning and development.