Laundry Attendant

Protea Hotel By Marriot Lagos Kuramo Waters - Experience beautiful beachfront views from our Hotel situated along Kuramo Beach. This serene getaway is ideal for business or leisure guests alike. With state-of-the-art guest rooms and amenities, we ensure a getaway that keeps you in touch with the world while providing a relaxing stay.

We have 60 luxurious rooms with in-room tea/coffee-making facilities and turn-down packages. Protea Hotel Lagos Kuramo Waters facilities include complimentary Wi-Fi access, a gym, a swimming pool, a restaurant, a bar and other commendable amenities.

We are recruiting to fill the position below:

Job Title: Laundry Attendant

Location: Lagos
Employment Type: Full-time

Job Summary

• The Laundry Attendant is responsible for the efficient washing, drying, ironing, folding, sorting, and proper handling of hotel linen, guest laundry, and staff uniforms.
• The role requires attention to detail, proper care of laundry equipment, adherence to hygiene and safety standards, and the timely delivery of clean, fresh, and well-presented laundry items.

Key Responsibilities
Laundry Operations:

• Receive, sort, and classify dirty linen, guest laundry, and staff uniforms according to colour, fabric type, and washing requirements.
• Operate washing machines, dryers, pressing machines, irons, and other laundry equipment in accordance with established procedures.
• Measure and apply the appropriate detergents and cleaning agents as instructed.
• Wash, dry, iron, press, fold, and package laundry items according to hotel standards.
• Ensure that all linen, uniforms, and guest garments are handled carefully to prevent damage, shrinkage, or discolouration.
• Inspect laundry items for stains, tears, missing buttons, and other defects, reporting any issues to the Supervisor.
• Ensure that clean laundry is properly sorted, arranged, and delivered to the appropriate departments within the stipulated time.
• Handle guest laundry accurately, ensuring proper identification, timely processing, and delivery.

Linen and Uniform Management:

• Ensure proper sorting, counting, and handling of hotel linen and staff uniforms.
• Report missing, damaged, or stained linen and uniforms to the Supervisor.
• Ensure that clean uniforms are neatly arranged and made available to staff as required.
• Prevent the loss, misuse, or unauthorised removal of hotel linen, uniforms, and laundry items.
• Maintain accurate records of laundry received and processed where required.

Cleanliness and Hygiene:

• Maintain cleanliness and orderliness in the laundry room and surrounding work areas.
• Keep laundry equipment, work surfaces, laundry baskets, and storage areas clean.
• Separate dirty laundry from clean laundry to prevent cross-contamination.
• Follow proper hygiene procedures when handling soiled linen and garments.
• Ensure the safe storage and handling of detergents, chemicals, and other laundry supplies.
• Dispose of waste appropriately and maintain a clean, organised working environment.

Equipment Care and Safety:

• Operate laundry equipment safely and responsibly.
• Report faulty machines, electrical issues, water leaks, or other equipment problems immediately to the Supervisor.
• Avoid operating equipment without proper training or authorisation.
• Follow all hotel safety procedures and use the appropriate personal protective equipment where required.
• Switch off equipment after use in accordance with established procedures.
• Report accidents, injuries, and unsafe working conditions immediately.

Customer Service and Teamwork:

• Handle guest garments and personal belongings with care, honesty, and confidentiality.
• Report guest complaints or laundry-related concerns promptly to the Supervisor.
• Maintain a polite, respectful, and professional attitude towards guests, colleagues, and management.
• Cooperate with the Housekeeping, Front Office, and other departments to ensure smooth hotel operations.
• Follow all reasonable and lawful instructions given by the Supervisor and Management.

Conduct and Accountability:

• Resume duty punctually and maintain regular attendance.
• Remain at the assigned workstation during working hours unless authorised to leave.
• Observe the hotel's dress code, grooming standards, and Code of Conduct.
• Demonstrate honesty, integrity, discipline, and respect towards supervisors and colleagues.
• Protect hotel property and report any suspected theft, damage, or misuse of laundry items.
• Avoid unauthorised handling, removal, or destruction of hotel property, uniforms, or equipment.
• Perform other reasonable duties assigned by the Supervisor or Management in line with the position.