Operations Manager

Back End Office HQ is a business support and outsourced operations company providing reliable back-office solutions to businesses looking to improve efficiency, customer engagement and sales operations.

We support businesses with a range of outsourced services, including customer service, lead management, appointment setting, administrative support, sales support, and inbound/outbound business operations. Our approach combines skilled people, structured processes and performance-focused operations to help businesses reduce operational pressure and focus on growth.

We are recruiting to fill the position below:

Job Position: Operations Manager
Job Location: Remote
Employment Type: Full-time
Monday-Saturday (8am-6pm)

Job Description

• Oversee daily operations and coordinate activities across departments.
• Take ownership of routine operational decisions, workflows and issue resolution.
• Monitor productivity, performance, deadlines and operational targets.
• Improve processes, enforce accountability and provide regular management updates.

Requirements

• Mandatory: Proven experience in operations management, business operations or a comparable leadership role.
• Demonstrated ability to manage teams, workflows and operational priorities.
• Strong leadership, decision-making and problem-solving skills.
• Ability to work independently and take ownership of daily operations.

Salary
N400,000 monthly,