Quality Assurance Engineer

IT Horizons Limited is a system integrator and Application ICT Company with a clear focus in technology enabled solutions and professional services.

We are recruiting to fill the position below:

Job Title: Quality Assurance Engineer

Location: Lagos
Employment Type: Full-time
Department/Unit: Quality Assurance

Job Summary

• As the Quality Assurance Engineer, you are responsible for supporting different types of projects cutting across the enterprise projects, Technology projects, some business projects and client projects.
• In this light, the QA carries out its activities and models the process based on the projects/requests being handled at the time. The types of projects have been largely categorized into agile driven approach and waterfall V-Model driven approach. Also, ensures product and service excellence. QA activities are essential to assure the quality of the product and give satisfactory assurance that a product meets requirements during development and or modifications.

Key Roles & Responsibilities
Test Planning & Execution:

• Design, develop, and execute test plans, test cases, and test scripts for both manual and automated testing.
• Conduct functional, regression, integration, and end-to-end testing.
• Ensure all test activities are well-documented and align with project goals.

Defect Management:

• Identify, report, and track software defects using tools like Jira or Azure DevOps.
• Collaborate with the development team to ensure timely resolution of issues.

Collaboration:

• Work closely with developers and product teams to understand requirements and acceptance criteria.
• Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.

Performance Testing:

• Conduct performance and load testing using tools like JMeter or LoadRunner.
• Analyze test results and provide recommendations for performance improvements.

Quality Assurance Advocacy:

• Ensure adherence to quality standards and best practices throughout the SDLC.
• Advocate for continuous improvement in testing processes and methodologies.
• Manage people (internal or external) who use the service or product being released for day-to-day business activities.

Key Performance Indicators

• Performance Area Performance Indicator
• Organization and Judgment
• Accountability, Loyalty and Confidentiality
• Goal Delivery & Quality
• Execution Speed & Business Acumen
• Resourcefulness and Innovative

Job Specifications
Academic Qualifications:

• Minimum of Bachelor’s Degree in computer science, Computer Engineering or related discipline.
• MBA or related master’s degree is an advantage

Relevant professional certifications:

• Minimum of 2 years’ relevant experience
• Proficient in productivity applications such as Microsoft Office, Project or Basecamp
• Demonstrated success defining and launching excellent products
• Skilled at working effectively with cross functional teams

The competence proficiency levels required for the position of a Product Manager are defined using the following key terms.

• Organizational – Mastery
• Leadership– Skill
• Loyalty and trustworthiness- Mastery
• ICT Industry knowledge- Skill
• Confidentiality - Mastery
• Adaptability- Mastery
• Teamwork – Mastery
• Self-Motivation – Skill
• Interpersonal skills – Mastery
• Communication- Mastery
• Goal Delivery and Management - Mastery

Appendix 1
Knowledge:

• Ability to interpret and evaluate information and advice from experts in an area of Expertise.
• Knowledge and ability to correctly use the terminology (vocabulary) of the area of Expertise.
• Ability to hold an informed debate with experts in the Area of Expertise; and
• Ability to ask questions that test the viability of proposals inan Area of Expertise.

Skill:

• Ability to consistently carry out the activities of an area of Expertise to the required standard.
• Ability to perform satisfactorily majority of activities of the Area of Expertise.
• Ability to translate guidelines and standards for the Area of Expertise into practical actions.
• Ability to solve imaginatively common technical /operational problems in the Area of Expertise, and
• Ability to guide and advise others in operational /technical aspects of the Area of Expertise.

Mastery:

• Ability to diagnose and resolve significant, unusual problems and to successfully adapt aspects of an Area of Expertise.
• Ability to creatively solve significant, complex, non-routine problems in the Area of Expertise.
• Ability to adapt practices from other markets or countries for use in the Area of Expertise; and
• Ability to generate substantial improvements to local practices and procedures for the Area of Expertise.