Relationship Manager - Public Sector, Asaba Desk

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: Relationship Manager - Public Sector, Asaba Desk

Req ID: 1842
Location: Asaba, Delta
Job type: Full-time

Duties and Responsibilities

• Identify, engage and convert prospective public sector clients into active banking relationships
• Manage customers’ accounts effectively and ensure excellent service delivery while maintaining synergy with all relevant support and strategic business units.
• Support the creation of quality risk assets for the Bank by processing good credit requests and following up with relevant approval levels accordingly.
• Monitor customers’ facilities and ensure that such accounts have and maintain performing status and are renewed timely.
• Mobilize deposits from customers to improve liability position of the bank.
• Process customers’ request for opening of Letters of Credit, Bills for Collection, Invisible Trade etc. and ensure prompt turnaround time and service delivery.
• Deploy digital channels for payments and collections to aid customers’ transactions
• Generate business leads and referrals for subsequent follow up
• Support the BU with business intelligence by constantly getting useful information about customers, competition and current offerings to enable management to make informed decisions.
• Monitor customers’ patronage trend to ensure business continuity
• Initiate the development of products required to meet customer needs especially in credits (development of product papers to suit current needs).
• Cross-sell all products of the bank creating adequate value chain for other business units.
• Support the Business Manager to deliver on all indices of approved budget towards actualization of excellent Balanced Scorecard.
• Perform all other duties as may be assigned by the Business Manager.

Job Requirements
Education:

• Minimum Education: First Degree or its equivalent in any discipline preferably business related
• Higher degrees and professional certifications in relevant fields

Experience:

• Minimum experience – 5-6 years relevant experience in sales functions.