First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
We are recruiting to fill the position below:
Job Title: Head, Performance Analytics & MIS
Job ID: 1831
Location: Lagos
Employment Type: Full-time
Duties & Responsibilities
- Establish standards for management information and performance analytics by implementing governance over MIS definitions, data sources, and reporting methodologies.
- Maintain reporting dictionaries, calculation logic, data definitions, and version controls.
- Partner with Technology and Data teams to improve source-data availability and quality.
- Ensure the accuracy, integrity, and consistency of performance information.
- Develop and oversee executive dashboards and management reports.
- Lead advanced analysis of trends, drivers, exceptions, and emerging risks.
- Develop early-warning indicators and forward-looking performance analytics.
- Establish controls over key performance information and reporting.
- Challenge inconsistencies between reported performance and underlying data.
- Oversee the automation of recurring management information processes.
- Automate recurring MIS and scorecard production.
- Provide validated outputs for Monthly Performance Reviews (MPR), Quarterly Performance Reviews (QPR), and Executive reporting.
- Establish report production, access, and change-management controls.
- Monitor report usage and continuously improve dashboards and reporting solutions.
- Lead analytical capability development and talent development initiatives within the team.
- Partner with FP&A and Business Partners to meet management information requirements.
- Ensure critical management information is delivered within agreed timelines.
Job Requirements
Minimum Education:
- Bachelor’s Degree in Statistics, Mathematics, Economics, Computer Science, Data Analytics, Finance, or a related discipline.
- Relevant postgraduate and/or professional qualifications will be an added advantage.
- Master’s Degree and/or professional certification in Accounting or Finance, such as ACA, ACCA, CPA, CFA, or other equivalent professional qualifications.
Minimum Experience:
- 15+ years in MIS, Performance Analytics, BI, Data Analytics, or Management Reporting, including at least 5 years in senior management; banking/financial-services experience strongly preferred.
- Demonstrable experience managing MIS reporting in a large and complex organization.
- Understanding of banking financial drivers, including income, funding, credit, capital, liquidity, operating expenses, and profitability.
- Experience in developing and implementing dashboards and management information frameworks.