Waitress

Blissview Hotel & Suites is a premium hospitality company committed to delivering exceptional accommodation, personalized guest experiences, and world-class service. We combine refined comfort, modern facilities, and professional hospitality to create memorable experiences for business and leisure travelers.

Our commitment to excellence extends beyond our guests. We are building a dynamic, professional, and people-focused organization where talented individuals can thrive, develop their careers, and make a meaningful impact. At Hotel & Suites, we value professionalism, innovation, teamwork, integrity, and a passion for outstanding service. Join us and become part of a growing hospitality brand where excellence is not just a standard—it is our culture.

We are recruiting to fill the position below:

Job Title: Waiter & Waitress

Location: Osogbo, Osun
Employment Type: Full-time

Job Description

• We are seeking friendly, professional, and customer-focused Waiters & Waitresses to join our hotel team.
• The successful candidates will be responsible for providing excellent food and beverage service to guests, taking orders accurately, maintaining a clean and welcoming dining environment, and ensuring guests have a pleasant dining experience.

Responsibilities

• Welcome and attend to guests in a friendly and professional manner.
• Take guests’ food and beverage orders accurately and promptly.
• Serve food and drinks according to the hotel’s service standards.
• Explain menu items, daily specials, and available promotions to guests.
• Provide recommendations when requested and answer guests’ questions about menu items.
• Ensure orders are delivered correctly and on time.
• Check on guests during meals to ensure they are satisfied with the service.
• Clear and clean tables promptly after guests leave.
• Set and arrange tables, chairs, cutlery, glassware, and other dining equipment.
• Maintain cleanliness and proper hygiene in the restaurant, bar, and service areas.
• Process or assist with guest bills and payments where required.
• Communicate guests’ requests, complaints, and special requirements to the appropriate supervisor.
• Work closely with the kitchen, bar, front office, and other departments to ensure smooth service.
• Follow hotel policies, food safety regulations, and health and safety procedures.
• Restock service items and report shortages or damaged equipment to the supervisor.
• Assist with events, conferences, banquets, and other hotel functions when required.
• Perform any other duties assigned by the Restaurant Supervisor, Food & Beverage Manager, or Management.

Requirements
Experience:

• Previous experience as a Waiter, Waitress, Restaurant Attendant, Food & Beverage Assistant, or similar hospitality role is preferred.
• 3–10 years of relevant experience in a hotel, restaurant, lounge, or similar hospitality environment is an advantage.
• Fresh graduates or candidates with good customer-service skills may also be considered, depending on the hotel's requirements.

Required Skills:

• Excellent customer service and communication skills.
• Good listening and interpersonal skills.
• Ability to work effectively as part of a team.
• Good knowledge of food and beverage service.
• Ability to remain calm and professional under pressure.
• Good attention to detail.
• Neat, presentable, and well-groomed appearance.
• Ability to handle guests politely and professionally.
• Good time-management and organizational skills.
• Basic knowledge of handling bills and payments is an advantage.

Other Requirements:

• Must be willing to work shifts, weekends, and public holidays when required.
• Must be physically fit and able to stand or walk for extended periods.
• Must demonstrate honesty, punctuality, discipline, and reliability.
• Must have a positive attitude toward guests and colleagues.
• Ability to work in a fast-paced hotel environment.