Business Development Manager

JV Management Consulting - We are passionate about supporting businesses across Africa in order to help businesses achieve sustainable growth . With a team of experts and a wealth of experience, we specialise in providing innovative management solutions that empower organisations to thrive in today's dynamic and ever-evolving business landscape.

We are recruiting to fill the position below:

Job Title: Business Development Manager

Location: Allen, Ikeja - Lagos
Employment Type: Full-time
Industry: Travel and Tourism

Job Summary

• We are seeking a proactive, results-driven, and commercially minded Business Development Manager (BDM) to drive business growth, increase revenue, and expand the company's customer base within the travel and tourism industry.
• The successful candidate will be responsible for identifying new business opportunities, building strategic partnerships, developing sales strategies, and promoting the company's travel packages, tour services, flight bookings, hotel reservations, and other travel-related offerings.
• The ideal candidate should have strong sales, negotiation, communication, and relationship management skills, with a passion for travel and customer satisfaction.

Key Responsibilities
Business Development and Sales:

• Identify and pursue new business opportunities to increase company revenue.

• Develop and implement effective business development and sales strategies.

• Promote the company's travel packages, holiday tours, flight bookings, hotel reservations, and related services.

• Generate leads and convert prospects into paying customers.

• Build and maintain a strong pipeline of prospective clients.

Client Relationship Management:

• Establish and maintain relationships with individual travellers, corporate clients, travel agencies, and other potential business partners.
• Understand clients' travel needs and recommend suitable travel solutions.
• Maintain regular communication with existing clients to encourage repeat business and referrals.
• Ensure a high level of customer satisfaction throughout the sales process.

Strategic Partnerships:

• Identify and develop partnerships with hotels, airlines, tour operators, destination management companies, and other relevant industry stakeholders.
• Negotiate favourable business terms and partnership agreements.
• Explore opportunities for corporate travel contracts, group tours, and destination packages.

Market Research and Competitor Analysis:

• Research travel trends, customer preferences, and emerging opportunities within the Nigerian and international tourism markets.
• Monitor competitors' services, pricing, and marketing strategies.
• Recommend new travel products, packages, and services that align with market demand.

Marketing and Brand Promotion:

• Collaborate with the marketing team to promote the company's services through digital platforms, campaigns, and networking activities.
• Identify opportunities to improve brand visibility and attract new customers.
• Support the development of promotional offers and corporate sales presentations.

Revenue Growth and Reporting:

• Set and work towards agreed sales targets and business growth objectives.
• Prepare regular reports on leads, sales performance, revenue, client acquisition, and partnership activities.
• Track business development performance and recommend improvements.
• Provide management with updates on market opportunities and challenges.

Key Performance Indicators (KPIs)
Performance will be assessed based on:

• Number of qualified leads generated.
• Conversion rate of prospects into paying customers.
• Monthly sales revenue and achievement of sales targets.
• Number of new corporate clients and strategic partnerships secured.
• Customer retention, repeat bookings, and referrals.
• Growth in the company's client base and market presence.
• Quality and timeliness of business development reports.

Requirements and Qualifications

• Bachelor's Degree or HND in Business Administration, Marketing, Tourism and Hospitality Management, or a related field.
• Proven experience in business development, sales, marketing, or client relationship management; experience in the travel and tourism industry is an advantage.
• Strong communication, negotiation, presentation, and interpersonal skills.
• Demonstrated ability to generate leads, close sales, and build lasting business relationships.
• Good understanding of travel products, tourism services, and customer expectations.
• Proficiency in Microsoft Office and digital communication tools.
• Ability to work independently, meet deadlines, and achieve sales targets.
• Strong organisational, analytical, and problem-solving skills.

Compensation and Benefits

• Monthly Salary: ₦250,000.
• Opportunity to earn sales commissions or performance-based incentives, subject to company policy.
• Professional development and career growth opportunities.
• A collaborative work environment within the travel and tourism industry.