Facility Manager

Job Summary

• 1159 Realty Nigeria Limited is seeking an experienced and commercially minded Facility & Property Manager to oversee the management of the company's offices and properties. The role also involves developing and managing the company's stewardship services.
• The successful candidate will be responsible for sourcing and supervising stewards, securing stewardship contracts, managing service delivery, and building a profitable service offering while maintaining 1159 Realty's standards of excellence and professionalism.

Key Responsibilities
Facility and Property Management:

• Oversee the maintenance, cleanliness, security, and general condition of company offices and managed properties.
• Coordinate inspections, repairs, preventive maintenance, and facility service providers.
• Manage relationships with HNIs, annual tenants, and short-let guests with professionalism, discretion, and excellent customer service.
• Coordinate property handovers, guest check-ins and check-outs, tenancy renewals, and maintenance requests.
• Source tenants for vacant annual rental properties and generate bookings for short-let apartments in collaboration with the relevant teams.

Stewardship Business Development and Management:

• Develop and grow 1159 Realty's stewardship services.
• Identify and secure stewardship contracts from residential estates, private homes, corporate offices, and other prospective clients.
• Recruit, screen, onboard, train, and deploy competent stewards to client locations.
• Develop service packages, pricing proposals, and staffing plans in collaboration with management.
• Manage client relationships, service agreements, staff scheduling, and service delivery standards.
• Supervise deployed stewards and conduct periodic quality checks to ensure client satisfaction.
• Monitor contract revenue, staffing costs, service expenses, and profitability.
• Identify opportunities to expand the company's stewardship client base and secure repeat business.

Internal Stewardship and Office Upkeep:

• Supervise the company's internal steward and ensure that all offices meet established cleanliness and presentation standards.
• Monitor attendance, conduct, productivity, and compliance with assigned duties.
• Ensure proper management of cleaning materials, equipment, and consumables.

Reporting, Safety, and Asset Protection:

• Maintain property, tenant, maintenance, stewardship staff, and client contract records.
• Ensure appropriate safety, security, and access-control measures across managed facilities.
• Submit periodic reports on property occupancy, maintenance costs, stewardship contracts, revenue, expenses, and operational performance.
• Ensure that expenditure, recruitment, service agreements, and other commitments follow approved company procedures.

Key Performance Indicators

• Maintenance quality and condition of managed properties.
• HNI client, tenant, and guest satisfaction.
• Successful tenant placements and short-let occupancy.
• Number and value of stewardship contracts secured.
• Number of stewards recruited, trained, deployed, and retained.
• Stewardship revenue, contract profitability, and client retention.
• Service quality, complaint resolution, and timely reporting.

Qualifications and Experience

• Bachelor's Degree or HND in Estate Management, Facilities Management, Business Administration, Hospitality Management, or a related discipline.
• 2–4 years of relevant experience in facility or property management.
• Demonstrable experience in the stewardship, professional cleaning, housekeeping, or outsourced facility services business.
• Experience recruiting and supervising frontline service personnel and managing client contracts.
• Strong business development, client relationship management, negotiation, and cost-control skills.
• Professionalism, discretion, integrity, accountability, and the ability to serve HNI clients.