Whip Smart Service Providers Limited (WhipSmart) is a Nigerian human resources and recruitment agency founded in 2018. Headquartered in Ikeja, Lagos with an additional office in Port Harcourt, the company provides corporate recruitment, domestic staffing, background checks, staff training, payroll support, and HR consultancy to businesses and individuals.
We are recruiting to fill the position below:
Job Title: General Manager - Business Operations & HR Lead
Location: Ikeja, Lagos
Employment Type: Full-time
Job Summary
We are looking for a commercially minded General Manager to lead company-wide business operations, drive revenue and departmental targets, protect client relationships and keep the business operating effectively with limited day-to-day CEO supervision.
This is a whole-business leadership position requiring strong HR, recruitment and outsourcing industry expertise. The successful candidate oversees service delivery through the team ratherthan personally handling routine recruitment or HR services.
Key Responsibilities
Oversee Sales, Recruitment, HR Service Delivery, Client Services, Administration, Accounts and compliance operations.
Drive verified revenue growth, collections, recruitment closures and departmental KPIs.
Supervise team leads, review performance, own recovery strategies and ensure timely execution.
Proactively protect client relationships, resolve escalations and minimise preventable loss of vacancies.
Ensure HR policies, onboarding, employee relations, documentation and operational standards are properly implemented.
Lead weekly performance reviews and report risks, achievements, owners and deadlines to the CEO.
Run day-to-day operations independently within management-approved authority and controls.
Requirements
Interested candidates should possess a Bachelor's Degree
At least 5–8 years' relevant progressive experience, including 2–3 years leading teams or business operations.
Strong practical HR/recruitment, staffing or outsourcing background, alongside demonstrable commercial and operational leadership.
Evidence of managing departmental targets, improving revenue or collections, leading client service and retaining business.
Strong leadership, decision-making, KPI reporting, client management and execution skills.
Ability to supervise the whole business when the CEO is away while knowing when to escalate material decisions.
Remuneration
Salary: N350,000 gross monthly + performance-based incentives up to N100,000 monthly
Total potential monthly earnings: N450,000, subject to verified performance.
Apply for this role
Closes Monday 2 November · 11 days left
O
Apply via email
General Manager - Business Operations and... - Whip-Smart Service Provider...
1
You
2
Verify
3
Send
How would you like to apply?
You can either reveal the employer's email + apply from your own inbox (recommended - unlimited, no cap, familiar), or let Openings send the email on your behalf with your CV attached (handy on mobile; capped at 2/day).
Who's applying?
Takes under a minute. We email a one-click magic link - clicking it signs you up (no password), creates your free Openings account, and brings you right back here to send.
Use a real email you can open now. No link, no send. Typos burn your daily quota.
Check your email
Magic link sent to . Click it and we'll bring you right back with your compose ready. No password needed - the click also creates your free Openings account.
The employer receives your email directly. Tap the button to copy the address - status updates come from the employer.
How to apply
Application Closing Date
2nd November, 2026.
How to Apply
Interested and qualified candidates should send their CV and a brief account of two measurable business or operational improvements you personally led to: i***@whip-smart.com.ng using "Application – Business Operations & HR Lead" as the subject of the email.
Note: For more information, WhatsApp to: 09131150110.
They see your structured profile as it stands at the moment you apply, plus your CV if you have one attached. That snapshot is frozen - if you edit your profile next week, this application still shows what you sent today. Your salary expectation is never sent unless you choose to include it.
Yes. The match figure is for you, not for them - Whip-Smart Service Provider Limited does not see it. The apply button works the same regardless of your match percentage.
Because boards rewrite titles when they republish. All copies of this vacancy are the same job at the same employer with the same closing date. We show the employer's own wording and list the rest above so you know you have already seen it.
It appears in your application tracker straight away. Because this application is handled here rather than on an external site, you will see the status change as Whip-Smart Service Provider Limited moves it - viewed, shortlisted, interviewing or declined. Roles that redirect to an employer's own site cannot be tracked that way, and we say so on those listings.
This employer has not yet been checked against the corporate register.
Regardless of any of that, no employer on this platform may ask you for money at any stage. If this one does, report it and tell us what they asked for.