Human Resources Officer

Job Code - 20003160

Grade - P3/P4

Annual Salary P3/1 - Ua40,696.78 (Usd52,648.78)

Division - Internal Services

Line - Supervisor Principal Officer, Internal Services

Supervising - Human Resources Assistant

ROLE OVERWIEW

• Under the supervision of the Principal Officer, Internal Services, the incumbent will ensure efficient functioning of the general human resource functions of the Office of the Auditor
• General in accordance with ECOWAS Staff Regulations, Rules, and established best practices.

ROLE AND RESPONSIBILITIES

• Contribute to the development and implementation of human resources strategies aligned with the mandate and objectives of the Office.
• Advise management on HR policies, procedures, and workforce planning initiatives.
• Coordinate recruitment and selection processes, including vacancy announcements, screening, assessments, interviews, and onboarding.
• Prepare recruitment reports and recommendations for management approval.
• Administer staff salaries, allowances, benefits, and entitlements in accordance with applicable regulations.
• Review and process claims relating to education grant, dependency allowance, installation grant, travel entitlements, and other staff benefits.
• Coordinate the implementation of the performance management system.
• Monitor compliance with performance appraisal timelines.
• Provide guidance to supervisors and staff on performance evaluation processes.
• Analyze performance data and recommend interventions for organizational effectiveness.
• Support the Identification of training and capacity development needs.
• Develop annual training plans and budgets.
• Coordinate learning and development programmes, workshops, and professional certification initiatives.
• Facilitate conflict resolution and workplace harmony initiatives.
• Support staff welfare programmes and employee engagement activities.
• Maintain accurate personnel records and HR databases.
• Manage contract administration, confirmations, promotions, renewals, separations, and related HR actions.
• Ensure confidentiality and integrity of personnel information.
• Ensure HR processes are compliant with internal controls and governance requirements.
• Facilitate internal and external audits relating to HR matters.
• Monitor implementation of audit recommendations affecting human resources.
• Identify and mitigate HR-related risks.

ACADEMIC QUALIFICATIONS AND EXPERIENCE

• Bachelor's degree (or equivalent) in Human Resource Management, Public Administration, Business Administration, Industrial Relations, Psychology, Law, Social
• Sciences, or related field from a recognized institution of higher learning.
• Master’s degree in human resources management or related field and/or professional HRcertification would be an added advantage.
• Minimum of five (5) years of progressively responsible experience in one or multiple areas of human resources management including training, recruitment, performance management, change management, manpower planning, salary policy, pension administration, terms and conditions of employment, monitoring, analytics, and reporting.
• Experience in a Human Resources generalist role would be an added advantage. knowledge of Regulations, procedures, and policies of relevance to the execution of duties associated with the position in an international organization.
• Cognitive knowledge of data base creation and management, and use of Enterprise
• Resource Planning (ERP) systems and programs for operationalizing a variety of HR business processes and reports.

AGE LIMIT

• Be below 45 years old. This provision does not apply to internal candidates.

ECOWAS KEY COMPETENCIES

• Ability to persuade/influence others to consider a certain point of view, adopt a new idea or implement new methods and practices.
• Ability to lead a team of trainees/junior staff and instill a spirit of teamwork to engage employees and achieve a well-defined set of activities.
• Ability to respect chain of command in an appropriate manner.
• Ability to resolve challenges that occur with minimal direction and/or to recommend and explain solutions or alternatives for approval. ability to utilize the Code of Ethics to manage self, others, information, and resources.
• Ability to mentor others and create feedback loops with supervisors, colleagues, and the subordinates to build strong working relationships and improve performance.
• Contribute to maintaining organizational unit’s performance goals and standards.
• Interpersonal skills with ability to keep a client informed of progress or setbacks in projects of relevance to timeline, quality, and quantity.
• Ability to proactively interact with clients and build strong trusting relationships based on mutual respect and regular discussions.
• Ability to establish and sustain professional credibility with clients/stakeholders in a manner that anticipates their need, mitigates issues and that carefully balances professional obligations with the need to be sensitive and responsive to their needs.
• Ability to counsel, advise, consult, and guide others on matters pertaining to assigned client service responsibilities and established client service standards.
• Demonstrate respect for cultural differences, fairness, and ability to relate well with people from varied backgrounds, nationality, gender, ethnicity, race, and religion.
• Understanding of diverse cultural views especially within West Africa, with sensitivity to group differences; ability to challenge bias and to practice tolerance and empathy.
• Ability to listen actively, consider people’s concerns and apply judgement, tact, and diplomacy.
• Ability to work in a diverse and inclusive interactive environment that benefits from diverse strengths.
• Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• Ability to encourage, empower, and advocate for people in an unbiased and transparent manner.
• Knowledge of ECOWAS institutions, sectors, programmes, and policies.
• Knowledge of ECOWAS internal operational requirements of programs, projects,
• services, and systems required to achieve work assignments and meet performance goals.
• Knowledge of rules and procedures of ECOWAS associated assigned responsibilities and ability to explain these clearly to others.
• Knowledge of the ECOWAS culture, structures and performance issues and priorities impacting assigned responsibilities.
• Knowledge of member states development trends, indicators, challenges, and opportunities as it relates to project/programme assigned to own position.
• Ability to study data/information from a variety of sources, identify anomalies, trends and issues, present findings, and make recommendations.
• Ability to break down problems or processes into key parts to identify and solve gaps in service, quality assurance, compliance, and performance targets.
• Knowledge of and ability to apply techniques to generate creative ideas and new approaches to meeting goals.
• Ability to use evidence and research to inform policies and programs and identify relevant and appropriate sources of information, including stakeholders, regional institutions and/or internal committees.
• Demonstrate operational computer proficiency using appropriate tools.
• Ability to make sound use of graphics and tables to effectively present numerical data to write semi-complex technical reports/proposals and edit/check templates, letters, etc.
• Ability to convey information clearly and concisely in a succinct and organized manner through both writing and verbal means.
• Exhibit interpersonal skills, make presentations, express opinions, and debate ideas with others in a constructive manner.
• Proficiency in the use of Information Communication Technologies (ICT) tools and platforms.
• Fluency in oral and written expressions in one of the ECOWAS official languages of the
• Community (English, French & Portuguese). Knowledge of an additional one will be an added advantage.
• Ability to develop, implement an individual action plan for achieving specific work goals.
• Ability to identify, organize and monitor tasks throughout to facilitate execution.
• Ability to contribute and/or lead on projects as per accepted project management standards and techniques, to co-ordinate contributions by others to set and meet deadlines.
• Ability to organize work, set priorities, and work within timelines, giving attention to details, stakeholders, indicators, and risks.
• Ability to identify, collect and assess indicators to monitor performance and to take proactive remedial action as required.