Human Resources Officer

Role summary

• We are seeking an organised, people-focused HR Officer to support the clinic’s workforce and day-to-day human resources operations. The successful candidate will help attract and onboard staff, maintain employee records, coordinate performance and development processes, and promote a respectful, professional workplace.

Key responsibilities

• Coordinate recruitment activities, including job postings, candidate screening, interview scheduling and reference checks.
• Prepare offer letters, employment documents and onboarding plans for new employees.
• Maintain accurate and confidential employee records, leave records and HR documentation.
• Track attendance, leave and staff schedules in coordination with clinic management.
• Support payroll preparation by providing accurate staff, attendance and leave information to the Account Officer or payroll provider.
• Coordinate staff inductions, training and professional development.
• Support performance reviews, probation assessments and employee development plans.
• Respond to routine staff questions and help resolve workplace concerns fairly and promptly.
• Assist management with employee relations matters, documenting discussions and escalating sensitive issues appropriately.
• Help develop and communicate HR policies, procedures and staff guidelines.
• Monitor HR processes and support compliance with applicable employment requirements.
• Promote a culture of professionalism, teamwork, patient care and respect.

Qualifications and experience

• Bachelor’s degree or HND in Human Resources Management, Business Administration, Industrial Relations or a related field.
• 3–5 years of relevant HR experience; experience in a healthcare, dental or service environment is an advantage.
• Practical experience supporting recruitment, onboarding, employee records, attendance and performance processes.
• Good working knowledge of HR administration and applicable Nigerian employment requirements.
• Proficiency in Microsoft Office; experience with HR or payroll systems is an advantage.
• Professional HR certification or active progress toward one is an advantage.

Skills and attributes

• Strong organisation and attention to detail.
• Clear communication, sound judgment and a professional, approachable manner.
• Ability to handle confidential information with discretion.
• Fairness and tact in dealing with sensitive employee matters.
• Good record-keeping and time-management skills.
• Ability to work independently and collaborate with clinic management and staff.