Our client, a reputable shipping company in Olodi Apapa, Lagos, is seeking a professional and customer-focused Male Customer Service Officer to join its team.
Responsibilities
Attend to customers' enquiries, complaints and service requests professionally.
Maintain excellent relationships with existing and prospective customers.
Provide accurate information on company services, shipments and processes.
Follow up on customer requests and ensure timely resolution of issues.
Liaise with internal departments to resolve customer-related matters.
Maintain accurate customer records and prepare service reports.
Follow up with customers and provide regular updates on pending matters.
Handle customer information and company documents confidentially.
Support the company in improving customer satisfaction and retention.
Requirements
B.Sc. in Accounting, Economics, English or a related discipline.
Minimum 2 years post-NYSC relevant experience.
Male, with excellent communication and interpersonal skills.
Customer service experience, preferably in shipping, logistics or maritime services.
Good knowledge of Microsoft Office applications.
Strong problem-solving and organisational skills.
Smart, confident, professional and customer-focused.
Ability to work under pressure and meet deadlines.
Must be reliable, proactive and presentable.
Apply for this role
Closes Saturday 31 October · 9 days left
O
Apply via email
Male Customer Service Officer - Global Rainbowbird Partners
1
You
2
Verify
3
Send
How would you like to apply?
You can either reveal the employer's email + apply from your own inbox (recommended - unlimited, no cap, familiar), or let Openings send the email on your behalf with your CV attached (handy on mobile; capped at 2/day).
Who's applying?
Takes under a minute. We email a one-click magic link - clicking it signs you up (no password), creates your free Openings account, and brings you right back here to send.
Use a real email you can open now. No link, no send. Typos burn your daily quota.
Check your email
Magic link sent to . Click it and we'll bring you right back with your compose ready. No password needed - the click also creates your free Openings account.
They see your structured profile as it stands at the moment you apply, plus your CV if you have one attached. That snapshot is frozen - if you edit your profile next week, this application still shows what you sent today. Your salary expectation is never sent unless you choose to include it.
Yes. The match figure is for you, not for them - Global Rainbowbird Partners does not see it. The apply button works the same regardless of your match percentage.
Because boards rewrite titles when they republish. All copies of this vacancy are the same job at the same employer with the same closing date. We show the employer's own wording and list the rest above so you know you have already seen it.
It appears in your application tracker straight away. Because this application is handled here rather than on an external site, you will see the status change as Global Rainbowbird Partners moves it - viewed, shortlisted, interviewing or declined. Roles that redirect to an employer's own site cannot be tracked that way, and we say so on those listings.
This employer has not yet been checked against the corporate register.
Regardless of any of that, no employer on this platform may ask you for money at any stage. If this one does, report it and tell us what they asked for.